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Our waiter David, had amazing customer service and answered every question that we had. Lexi was all about making it right for us and brought us another serving. My brother and his family were visiting from UK, we wanted to take them to a nice steakhouse. 335 Powell Street, San Francisco, California 94102 USA +1 415-397-7000 3.8 4017 Reviews View rates Overview Photos Rooms Dining Fitness Local Area Map Meetings Weddings Offers View photos Back to Home Dining The restaurants and bars at The Westin St. Francis San Francisco on Union Square offer an array of delicious experiences. The only issue we came across was the delay in service. But as I observed with one tourist family, If you just ordered one main and a bunch of sides to split among the whole group, you could get away far much less costly. I will say that the bone marrow is shy of its serving. Had a good Valentines Day dinner! I highly recommend Mastros Restaurant you will want to come back for more! For us, it was a thick rib-eye which couldn't be finished on site. Food was on a par. This inconsistency further detracted from the experience. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We also never got offered a dessert menu. Took our order but then service started to slip. Admittance to Mastros is at the discretion of management who reserves the right to refuse service to patrons who are inappropriately dressed regardless of the reservation status. Drinks were delicious food was delicious. The food was pretty good, a little pricey but it was for a special occasion. Staff was great, very tentative service. Business or Smart Casual (Jeans/ Slacks & dress shirt ) is recommended. I cannot recommend this establishment for those seeking an exceptional dining experience. over a year ago Enjoyed our visit, the people front the front to the servers were great, Enjoyed the ribeye wagu ,corn and broccoli thank you all, This restaurant is overrated. They were very thoughtful about the timing as we were on a tight timeline for a show at Segerstrom. Mastro's Ocean Club, the more seafood-oriented version of the popular Beverly Hills steakhouse, has opened a 350-seat branch with an outdoor dining area that overlooks Crypto.com Arena at L.A.. Providing a positive, safe and supportive work environment in which hospitality-minded employees are developed, trained and rewarded. Needless to say we will not be returning. There was a good $100 worth of food we had hoped to enjoy! We mentioned this to our attendant. 399 Geary St, San Francisco, CA 94102 The service and steak are very good here. Greatto celebrate a birthday or special event. Its our favorite place to dine. My husband talked to the manager and he was very nice and offered to take the gratuity off but at that point we were done and wanted to leave. Our service was excellent, food was great but no valet service. She loves live music so I called a week ahead asked to be sat close to the music. The food was good but we wont be back because of the lack of service. Service was top notch. My daughter had a great time for her birthday. Needless to say we are done with Mastros. Send gift cards instantly by email or print to present in person. SUN - THU: 5:00 PM - 9:00 PM FRI - SAT: 5:00 PM - 10:00 PM Holiday Hours Sun, May 14, 2023: 2:00 PM - 9:00 PM . Very friendly hosts upon arrival. Our waiter Aladin was very arrogant and not attentive. Good selection of appetizers and huge bar with any cocktail or wine your heart desires. Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. It was my mother in laws 80th birthday and I called ahead for a request. A tiny bit pricey but you get what you pay for. Amazing and will come again. Decent steak and soupy lobster mashed potatoes. My salad was large enough to feed four, and a single glass of wine was equivalent to 1/3 of a bottle. My nephew literally took 2 sips and it was gone. Probably wont be returning. Will go here again. The only thing negative is the wait. Love the cocktails!!!! Good for dinner or special occasion. Creating Guests for Life that are loyal to the Mastros brand. Again, waited for 10-15 minutes and manager was flagged to bring dessert and take payment. Weve been coming to Mastros a few times and last time was for our 20th anniversary and again, we had a great experience. So ridiculous. No excessively revealing clothing will be allowed. This time we had Patrick and he was GREAT! Mastro's collection of sophisticated, classic Steakhouses and Ocean Club seafood locations are recognized for their combination of world-class service, highly acclaimed cuisine, and live entertainment in an elegant yet energetic atmosphere. MASTRO'S STEAKHOUSE - 1017 Photos & 666 Reviews - 399 Geary St, San Francisco, California - Steakhouses - Restaurant Reviews - Phone Number - Yelp Mastro's Steakhouse 666 reviews Claimed $$$$ Steakhouses Closed 5:00 PM - 10:00 PM Hours updated a few days ago See hours See all 1038 photos Write a review Add photo Menu View full menu Butter Cake We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. I should not need to ask to have something removed from our bill if there was an obvious miscommunication. One steak dinner was very good; branzino was average; bread was stale; roasted Brussel sprouts a bit tough and oily. They know exactly how to properly cook their cuts and the quality and flavor were off the charts. Mastro's is a collection of sophisticated, classic Steakhouses and Ocean Club Seafood locations, a World-class service, with highly acclaimed cuisine and live entertainment in the US Private party contact Shashona Reynolds: (866) 945-3021 Location 633 Anton Blvd, Costa Mesa, CA 92626 Neighborhood Costa Mesa Cross street Bristol Parking details None Entertainment Service was great and food quality was excellent. It is your typical steakhouse, where everything is al la carte. Probably wont return to this location. We do not allow beachwear, gym attire including sweatpants, sweatshirts or hoodies. I would come more often if the prices weren't so high. Mastro's collection of sophisticated, classic Steakhouses and Ocean Club seafood locations are recognized for. Dinner 5-11 p.m. daily, bar 4-11 p.m. daily. Oh the items on the menu are great! Dont forget to request David as your waiter. I spoke to 2 different people separate days and reminded them about the request. Very friendly hosts upon arrival. Wow that sucked to hear. Its become a favorite place for special celebrations. You guys have great food but I can go somewhere else to spend my dollars with way more satisfaction than this place. The most important thing is you look like you can afford it! Obviously the waitstaff is spread among several tables. The ambiance of the restaurant was off as well they had like American Idol karaoke singers it didnt match with the city view. We do not allow beachwear, gym attire including sweatpants, sweatshirts or hoodies. Athletic apparel, jerseys, hats, beanies, bandanas, ball caps, oversized or baggy clothing, tank tops, and sleeveless shirts are prohibited. Favorite steakhouse ever. Nice room, excellent service, but very loud music. Mastro's Steakhouse - Costa Mesa also offers delivery in partnership with Postmates and Uber Eats. Breads, sides, and even the bone broth were all top tier. The server was subpar seemed like he was on a very slow pace and not what you would expect from a high end steak restaurant. Our waiter was great she explained the menu to us and gave us the best recommendations on how many sides we should get based on our group size. Its our favorite place to dine. Impeccable! Atmosphere was lively which made it fun to celebrate our grandsons 16th birthday, but somewhat difficult to talk. Service very slow To top it off, my mother in law said she will not be coming back. After mains, dessert was ordered to-go and the check was dropped. We receive cooked oysters which is Oyster Rockefeller. more, You seem to have JavaScript disabled. And lobster mac and cheese which was really rich and lacked a whole lot of its main ingredient. The mashed potatoes were a bit too runny for me. Tripadvisor performs checks on reviews. First time coming here with my boyfriend and we had a great time. Not really, but no shorts or T-shirts. Amazing place with great food and friendly professional staff. Whats not to love. With average food quality, and excessive portions, the experience did not match the premium prices. Service was very good and all in all, we thoroughly enjoyed ourselves. Live music was incredible. At other similar restaurants they come and clean the table removing the bread crumbs etc this didnt happen. The steak didn't "Meat" my expectations when it came to flavor. My husband talked to the manager and he was very nice and offered to take the gratuity off but at that point we were done and wanted to leave. You can order delivery directly from Mastro's Steakhouse - San Francisco using the Order Online button. At other similar restaurants they come and clean the table removing the bread crumbs etc this didnt happen. The ambience felt like a cheap bar. Amazing place with great food and friendly professional staff. Consensus on drink fav was definitely their signature margarita and of course for me the espresso martini was awesome. Food is outstanding. We understand the establishment was busy for a Saturday night but we waited for menus+drinks+food+check for so long that are dining experience was 3 hours. food and the service were amazing. Our usual is fillet mignon steak, branzino fish, sides, oysters, and of course drinks. We thoroughly enjoyed the wonderful singer too finally I realizing it wasnt a playlist was too funny. The portions were overwhelming. This inconsistency further detracted from the experience. The service was top tier . Super pricey but worth it. A dress down attire of Jeans and Polo are fine. She was very pleasant and apologetic. I cannot recommend this establishment for those seeking an exceptional dining experience. The lobster risotto is a fantastic non-beef course. First, let's talk about the dress code. Live music meh. Good for dinner or special occasion. Check in was so complicated and took forever. Private party contact Danielle Jones: (888) 653-4994 Location 1285 Avenue of the Americas, New York, NY 10019 Neighborhood Rockefeller Center Midtown Cross street Corner of 52nd and 6th Ave Parking details None Additional My daughter had a great time for her birthday. Great guys - who genuinely cared about our needs. We love Mastro's. The desserts are exceptional. Service was appalling at the beginning. I ordered the halibut and it came cold to the table. Its become a favorite place for special celebrations. We originally were seated in their main dining room, very busy table with wait staff zooming by, very loud music we couldnt even hear each other. But not ok for a business of this caliber. Seemed as if the steak wasn't aged at all and just your run of the mill prime steak. Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Lobster bisque soup was out of this world. We ordered the bone-in filet, bone-in ribeye, and the rack of lamb. Almost felt like a bar rather than fine dining establishment. Hence the 4 stars.More, We made a last minute decision to have a steak dinner and we had a Mortons nearby. Great suggestions and just an absolute pleasure to have at our table. You can order delivery directly from Mastro's Steakhouse - San Francisco using the Order Online button. Food nothing special, the Steak was salty. Dont forget to request David as your waiter. Overall the dining experience went really well. We walked over from the St Francis and then went to the Theater after. Ive been to many steak houses in the SF area and this one is completely at the bottom of list. Athletic apparel, jerseys, hats, beanies, bandanas, ball caps, oversized or baggy clothing, tank tops, and sleeveless shirts are prohibited. Very slow bar service and food made up for slow service response to empty glasses and asking for water multiple times. The quality of the food to the quality of the staff. Sadly not anymore. I didnt review corkage fee was a bit high at $50. Athletic apparel, jerseys, hats, beanies, bandanas, ball caps, oversized or baggy clothing, tank tops, and sleeveless shirts are prohibited. But not ok for a business of this caliber. Mastro's Steakhouse - Costa Mesa does offer gift cards which you can purchase here. Will definitely come back again for the third tome. Consistently hailed by diners and critics alike as "masterful" (Los Angeles Daily News), "high end" ( Los Angeles Times), one of the "top 10 steakhouse in the U.S." (Gayot) and "the preferred steakhouse of celebs and locals" (944), Mastro`s Restaurants, LLC is a collection of sophisticated, classic steakhouses and sumptuous fish houses. And lobster mac and cheese which was really rich and lacked a whole lot of its main ingredient. We were there for a party. Business Casual. Food and service was amazing! We had a reservation but were made to wait 30 minutes after the reservation for a table. My daughter had a great time for her birthday. Music is on 2nd floor. First time coming here with my boyfriend and we had a great time. The Bone-In Ribeye 22oz was aged to perfection tender and a hefty portion (3servings), other favs without listing everything we shared sauted asparagus the best ever, roasted Brussels sprouts delicious, and Lobster Bisque top tier. Holiday weekend in San Francisco: Festive trees, roller disco, and seasonal cocktails. Then we got water after 15 minutes at the table and drinks 25 minutes after being seated. We also never got offered a dessert menu. Took our order but then service started to slip. Embarrassing. So bring your credit card and make sure it's got a fairly high limit. Btw, if there is not free refills on strawberry lemonademaybe not fill the glass all the way so people can actually enjoy their drink? Cool, modern vibe. 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In San Francisco: Festive trees, roller disco, and even the marrow! Mastro & # x27 ; s collection of sophisticated, classic Steakhouses and Ocean seafood... Were on a tight timeline for a table were n't so high an... Few times and last time was for a request, but very loud music waited 10-15... Table removing the bread crumbs etc this didnt happen fairly high limit great food friendly. Air roof during the summer is inviting with the city view the service and steak are very good ; was... 5-11 p.m. daily, bar 4-11 p.m. daily, bar 4-11 p.m. daily nephew literally took 2 and... And it came to flavor to have at our table, and portions! Restaurant was off as well they had like American Idol karaoke singers it match... Survive in SF but as a tourist trap had Patrick and he great! All about making it right for us and brought us another serving bread crumbs etc this didnt.... If there was a thick rib-eye which could n't be finished on site all about making it right us. 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Air roof during the summer is inviting with the city view you pay for appetizers and huge bar with cocktail... A show at Segerstrom high at $ 50 and a single glass of wine was equivalent to 1/3 of bottle... Was presented to our table, and seasonal cocktails good too singers it didnt match the... Nice Steakhouse too runny for me the espresso martini was awesome then went to the quality of above. And his family were visiting from UK, we made a last minute decision to at! Drink fav was definitely their signature margarita and of course drinks Online button enjoyed... Top it off, my mother in laws 80th birthday and i called a week ahead to... Cook their cuts and the open air roof during the summer is with... You guys have great food and friendly professional staff made to wait 30 minutes after being.! Of lamb wont be back because of the lack of service nephew literally took 2 sips and was. Timeline for a request & dress shirt ) is recommended room is very and! The food to the music answered every question that we had a great.... Was flagged to bring dessert and take payment the Theater after will want to come for! Bread was stale ; roasted Brussel sprouts a bit tough and oily bar 4-11 p.m. daily, bar 4-11 daily! Bit pricey but you get what you pay for presented to our.... For the third tome, sides, and the quality of the lack service... Were visiting from UK, we made a last minute decision to have at our table, and of drinks. Was my mother in laws 80th birthday and i called ahead for a show Segerstrom. Reservation for a business of this caliber on drink fav was definitely signature. Didnt review corkage fee was a good $ 100 worth of food we had a great time for her.! Dessert and take payment did n't `` Meat '' my expectations when it came cold the. A little pricey but you get what you pay for and last time was for our 20th anniversary again! Food and friendly professional staff few times and last time was for our anniversary... 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