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MyActsLife Portal Customer Secure Login Page. Password. Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications 2 Select "I'll enter my information" and chose your community from the drop-down. These roles are automatically managed from the management software. Contact Us. I would like to settle my final account balance. Add/Delete Recurring Payments - Easily. "- westerberg123, "Life is a lot easier with everything in one place. Work Orders, Residents, Non-Compliances. Not only can residents pay rent online, they can submit and track service requests, check out online deals, and stay connected to news and events in their community. Once you register with the management office to access the Community Resident Portal for your community, with this easy, reliable and free service, you can: Check your account balance. Business Directories & Real Estate Listings. Looking for forms or important community information? Managers, Board Members, owners and residents can now collaborate and share ideas in a secure, private Community Wall. Ever since Rachel has been the manager everything for me has been so smooth so much respect and hospitality coming from her so much understanding shes amazing I have dealt with all of them and she is by far the best she has took in this please above and beyond what it was when I moved in 2 1/2 years ago I hope that she stays longer and I hope that she continues to get the respect she deserves. With just a few clicks, this secure, environmentally friendly, and time-saving website will simplify your bill paying experience. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier). How-to-videos on navigating the ResidentPortal app, Contact us section going directly to Entrata's ResidentPortal team. LearnMore, English, French, Portuguese, Simplified Chinese, Spanish. It saves multiple forms of payment and is free if you are using electronic checks by giving them a checking account to draft from each month. We would like to show you a description here but the site won't allow us. The developer, Entrata, Inc., indicated that the apps privacy practices may include handling of data as described below. The ActiveBuilding resident portal is the heart of your communities, offering residents self-service, mobile connections to every aspect of apartment life. Proven to outperform the market 2-5% in every market cycle. To Access MetCap's Resident Portal and use our online services including paying rent, submitting maintenance requests and communications please enter part of your address in box below: Search Results Should you have any concerns please contact your Management Office or our Resident Helpline by phone 1-877-METCAP-1 (1-877-638-2271) or by email . What We Do. Managers can easily publish documents from the Strataware system to the portal. The mobile numbers are integrated via the Address Book and all outgoing messages are tracked against each building. The app automatically routes your call to the appropriate after-hours number when the office closes. Submit Maintenance Requests - Submit a maintenance request right from the app. My Community. Can you help me to get my rent paid for multiple months when I was pregnant she helped me with a lot of things that she didnt have to she couldve just did her job and found an addiction notice but she handled it like a human being to another human being and that I will forever be grateful! Residents can conveniently find links to online rent payments, submit maintenance requests, contact the leasing office, and even renew a lease online! Resources, Empower residents to monitor and earn points right from ActiveBuilding, Gamification that encourages camaraderie and competition, Resident-generated content that increases prospect appeal, Self-service rewards management that streamlines virtual Reward Card distribution and redemption, Review platform thats #1 for reviews per property, with the highest online reputation score (4.31) of all review sites, Amenity, parking, storage, and rentable items reservations, Manage and monetize amenity, parking, storage, rentable item and event reservations, Control amenity occupancy, guest attendance, available hours and staff approvals, Offer residents the convenience of adding amenity charges to their monthly bill right from the app, Drive up to $32 per unit/year in savings from reduced claims and help increase resident compliance with eRenterPlan renters insurance integration, Fully integrated, in-app renewals, including offer selection and electronic document signing. The Manager has access to a number of Admin tools and customisable features that makes the operation and management of the portal so easy. Owners and tenants can lodge maintenance and service requests with their property manager. Click the resident portal button and select "Sign Up" to register. Resident Portal; Your search results. Community by Urbanise is a platform of web sites, portals and mobile apps that integrate to the Urbanise Strata system. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This website uses Google Analytics, a web analytics service provided by Google, Inc. (Google). Add messages that display when your residents log in. ResidentPortal gives residents 24-hour access to pay rent, submit a work order, or just find out what is happening in and around your community. There are two ways a resident can access their community's portal: 1. Finding all the details of your community has never been easier! Here managers, board members, owners and tenants can communicate and collaborate in a secure and private forum. The portal system is integrated to a world-leading SMS gateway that enables managers.. Jacqui is always great in rendering an impeccable service. Check your email and use the link provided to validate your email address. At American Campus Communities, it's our passion to support students in their academic journeys. Well deserved promotion! We will respect our residents and treat them with dignity, kindness, and gratitude. View your statement, make payments, and submit maintenance service requests anytime, anywhere from your cell phone, tablet, or computer! On the portal they can create and track maintenance.. Let your customers self-service. Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below . My Community. We believe our residents deserve a high level of service. The customer portal system introduces a number of marketing and communication tools a Manager can utilise such as the Community Wall, Events, Community Notices and a notification system for special deals and promotions from local businesses. The maintenance side of the app still feels clunky to me, so its a feature I dont use much. For more information, see the developers privacy policy. If you are using a screen reader and are having problems using this website, please call 844-397-3567 for assistance. Once you have obtained your Registration Key from the management office you need to complete your online registration by following these simple steps: If you have any questions about using the Community Resident Portal or e-billing, please feel free to call or stop by the office at your convenience. Board members can communicate on a Board Wall reserved just for them.. Other powerful Communication Tools include Community Notices, Events, Special Promotions and SMS broadcasts. Submit Daily, transaction-based visibility into your portfolio and your competitive market. Various UI enhancements. Added Alerts for Missing and Expired Insurance Policies (where applicable). Fixes for known issues. Comments can be made against requests requests and every time there is a comment or update, both the Manager and the customer are notified via email. Awards are based on the communitys resident satisfaction surveys from the previous year. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. The app allows rent payments, maintenance requests, community announcements, communication between property staff and residents, and much more. Your customers can comment on each post and these comments are e-mailed directly to the Property Manager. Version 5.4.1 - . Receive important updates and community announcements all in one convenient place. They can even pay via a a secure credit card gateway. Makes everything simple and easy. Once you're logged in, you can: Make amenity reservations. The portal system includes a business directory feature that enables Board Members .. I love it! Track and manage all resident transactions with a platform that integrates seamlessly with your property management software. Call 24/7 Service Hotline 855-959-5216 Office Phone 614-820-1861 Send Us A MESSAGE. It's nice to have one location where I can deal with everything from maintenance issues, paying rent, getting updates from my community, etc. Your submission was successful. We will get back with you shortly. Stonetown Capital strives to improve the usability and accessibility of its website for all users, including those with disabilities. We are pleased to bring you this convenient way to manage your account. Aquarium tanks over 50 gallons are prohibited. Some of these tools can be an additional income stream for the community or the manager. Data privacy and security practices may vary based on your use, region, and age. Eliminate data entry Owners can see only their own statement of account. Our efforts to improve digital usability and accessibility are ongoing and are guided by relevant portions of the Web Content Accessibility Guidelines (WCAG) and other existing recommendations. Community making community management easier. The portal system can operate independently of Strataware or be integrated to your current property management system such as Yardi, Oracle, SAP, Quickbooks and many more. Include a picture of the problem by accessing your phone's camera right from the app. Applicants - click on 'Applicant Login' to access the Applicant Portal. Happy 2021!!! "I love the RP app. Your community can choose from our free template to a multi-page template with additional features such as a photo gallery. One-Tap Pay - Pay rent with a single tap right from your smartphone. Customisable sites for an individual community or a manager's portfolio can be designed. The Manager has access to a number of Admin tools and customisable features that makes.. YES! Cortland will apply the same community guidelines and policies to all residents and therefore, cannot provide or require one set of rules for certain residents and another set of rules for other residents, unless in the event of reasonable accommodation. I can request maintenance, pay my rent and communicate with the office. Launch a points-based loyalty rewards program for your communities and drive a new level of results for your portfolio. ResidentPortal App Features: Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used. post your unit for sublet, in order to. The manager can configure some requests, such as common area requests, to be directly dispatched to outside contractors. Empower them with: Make lease renewals easy and increase take rates by allowing residents to respond to time-sensitive, in-app offers with incentives and upgrades: Streamline processes, eliminate duplicate data entry and simplify reporting with bi-directional integrations to major property management systems for resident data, payments and maintenance requests. Maximize your asset value by optimizing rents while consistently reducing vacancies. Announcements, Documents, Links, Directories. The manager can turn features on or off such as the Community Wall and the ability to comment on Notices and other announcements. Opt-In to text messages from our leasing team, Save Time -- Tell Us What You're Looking For. Property settings include, but are not limited to, payment methods, payment days, full balance payment requirements, or maintenance request availability. MyCommunity - A better way to work together Community by Urbanise is a platform of web sites, portals and mobile apps that integrate to the Urbanise Strata system. Reduce time-consuming tasks and enhance parking compliance, Maintain organized resident parking and eliminate the permit stress, Simply approve permit requests and schedule a time for pick up, Minimize overcrowded guest parking areas with online registration. They can even pay via a secure credit card gateway. Call 888-245-3281 8am - 7pm EDT, or send us a message *Conditions apply. Simply enter your zip code, account number or email associated with your account to get started. to our residents. MyCommunityVIP delivers top-rated features for both permit parking and permit-less parking services, ensuring that your community has the tools needed to maximize parking potential & compliance. Make a one-time payment using a credit card or any United States bank account. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. A resident CRM You can post surveys, upcoming events, newsletters, and more. Submit and track maintenance requests anytime, anywhere. Give the best resident experience by allowing residents to reserve your property's best amenities. If your staff has too many requests to handle, our ResidentPay Support team can provide help. Case sensitive. Managers or Board Members can publish important community documents, Events or Community Notices. Customisable sites for an individual community or a manager's portfolio can be designed. Come see why residents love ResidentPortal. My Community VIP combined with our parking enforcement and guest parking management solutions deliver the best in parking management services. RESIDENT RESOURCES.. PAY ONLINE. We use cookies and services to understand how you use our site and to improve your experience. Managers can easily publish documents from the Strataware system to the portal. I just hate checking my mail or wasting paper when an electronic notification within the app seems like it would be easy. The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone. Owners and tenants can lodge maintenance and service requests with their property manager. Google will not associate your IP address with any other data held by Google. Simple, convenient and beneficial for the whole community. Contact Property: Contact your property directly from the app. But thats because I feel I can confirm that I am actually conveying what the issue is clearly, sometimes things get lost in electronic communication. This is the largest performance index in the apartment industry, reflecting over 4 million annual surveys. He is always warm, friendly and professional in dealing with tenants both in person and over the phone. 4 Check your email and use the link provided to validate your email address. "- Monii4evr, "Okay I've never had a resident portal before let alone an app that lets you see your documents, add vehicles, and even pay rent and bills. It is also an innovative communication and marketing tool for property and strata managers. Quickly share community announcements and events in one central location. Today, that means not only creating environments and resources to help students succeed, but also giving our residents the tools and education they need to protect the health and wellbeing of themselves and others. Increase online payment adoption, drive more renewals, and monetize community amenities, events and rentable itemsall while improving staff efficiency and increasing yield for your portfolio. The sites can be hosted on your domain or ours. For board members, owners and tenants this means you don't have to rely on your manager to manually publish information and you can rest assured you are getting an accurate and transparent picture of your building's management. If your portal is integrated to the Strataware management and accounting system, portal users are automatically managed via the Address Book. Your community sites can be integrated to leading real estate CRM systems enabling you to publish current properties for sale or lease within your building or community. Share alerts about upcoming service, schedule changes, and other updates. Whether your parking policy requires physical parking permits and you want to reduce time-consuming tasks and paperwork, or you want to eliminate the use of parking permits and retain the security of knowing who is parking at your community, My Community VIP is simply a smarter way to make the process less stressful and more convenient for everyone. Get the latest community updates. RealPage Analytics delivers the most accurate apartment data, trends and industry news. Voice tone over the phone is very important because it reflects your attitude during the conversation since we are more on phone transactions because of this pandemic. With our home improvement partnership program, you can get your qualifying needed home repairs and improvements completed now and pay us back over time! Vehicle Identification Profiles are cloud-based resident accounts which allow residents to easily and conveniently maintain current vehicle details, update resident contact information and even request new parking permits for newly acquired vehicles. Discover how to redefine the resident experience and drive incremental yield with ActiveBuilding. My Community VIP gives you the services needed to create a successful resident parking policy. To make our website easier to use, we regularly respond to feedback from audits conducted by nationally recognized vendors whose employees include individuals with disabilities who regularly use assistive technology. Once you register with the management office to access the Community Resident Portal for your community, with this easy, reliable and free service, you can: The Community Resident Portal is available to you 24 hours a day, allowing you to get the latest information about your account, even after hours. Customizable options ensure ample parking opportunity is available, Save time and eliminate the need to enter vehicles and permits, Increase your resident relations and retention with convenience, Maximize productivity and parking potential simultaneously, Automated notifications ensure that residents are updated instantly, Better communication equals better overall parking compliance, Our cloud-based documentation storage reduces paperwork, Minimize unwanted vehicle storage and unauthorized vehicles. The difference between this portal system and so many competing systems is one key factor it seamlessly and effortlessly integrates to the building's core management and accounting software. Announcements, Documents, Links, Directories. 2. Your community no longer needs a cork board in the foyer. Overall still feels pretty solid though. report concerns about unit repairs to. Also, be sure to download the Cortland+ app to enhance your living experience from your smartphone! This includes tools such as list of users (including login patterns), re-send password function, notification settings, CMS, SMS gateway set-up and much more. Come see why residents love ResidentPortal. Since MyErickson provides proprietary information that is not accessible to the general public, it requires that you set up an account with a password. And with seamless integration to your property management software, tracking and managing resident transactions has never been easier. Express your brand or property's identity with customizable portal colors. Request is reviewed by community management & you will be notified of their decision within 5 business days. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. ResidentPortal provides a secure environment for residents to check their account balance and pay rent online. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Googles behalf. PARKING: 2 Uncovered Spaces Additional garage space(s) available for rent COMMUNITY: Easton Park is a highly sought-after community located just off 500 East and State Street in American Fork. Board members can view the community-wide financial statements such as the GL and balance sheet. Your email address will be your username. Google Analytics uses Cookies. The 1-bed, 1-bath condo includes two uncovered spaces as part of your rental fees. An API to our login module can be provided so customers can login to their portal directly from your corporate site. Every time a user posts a comment, all the other members of the community are notified by e-mail (which you can turn off at any time in your Preference Settings). Facebook Instagram Linkedin YouTube. Take a Picture of the Problem - Use your smart phone's camera to take a picture of the maintenance issue without leaving the app. Inspections - Complete move-in, maintenance, and other inspections right from your mobile device. Reserve Amenities - Schedule amenities at your property. Touch ID Login - After initial setup, securely log in to the app by scanning your finger print. Face ID Login - Authenticate with your face with iPhone X+. 3D Touch Support - Quickly pay rent, submit a maintenance request, or view your balance by tapping and holding the app icon. We will not discriminate in the leasing or management of any of our communities on the basis of race, color, sex, religion, handicap, familial status, sexual orientation, national origin, or any other class protected by applicable law. The community manager can invite the user to join the community portal. Our standard model includes excellent appliances and lighting. Excellent customer service is not even just a skill, it is a gift. CRi is transforming how at-risk youth & people with developmental disabilities or mental health needs live, work & play. Both the customer and the manager automatically receive an e-mail outlining the details of the request. The difference between this portal system and so many competing systems is one key.. granularity and accuracy. Add/Delete Recurring Payments - Easily schedule new auto-payments ensuring your rent will never be late. Pay by Voice - Allows you to quickly pay rent by searching 'Pay My Rent' from Spotlight Search and linking directly to the make payment screen in the app. We seek opportunities to partner with our residents to provide clean and attractive communities and to maintain high community appearance standards. ResidentPortal helps your residents stay connected and feel like part of the community. To submit a maintenance request electronically please create an account or log in to the resident portal below. We plan to add more soon such as contractors. If you need additional help reach out to our Resident Relations Department at 1-844-280-2203. Working closely together with each individual, we create plans to empower & connect people with services & support while providing a sense of belonging in their communities. You can even re-brand the portal system as your own, with your company's branding and colour guidelines. Sign In Register . Receiving an Invitation to Join the Community Portal If you are not already signed up, click on the Register Now button. Since they send me out the letter a week in advance, I wish there was a way to see that in the app as well. The app automatically routes the call to the appropriate after-hours number when the office closes. The Directory feature includes an integration to Google Maps that shows the location of the business and its proximity to the community and other essential services. A time limit can be placed on these notifications so they are automatically removed once the special deal expires. be approved for listing.. REQUEST MAINTENANCE. The Community Wall is the new social hub for your community. After Hours Emergency 1-866-511-0536 or 416-340-0536. ResidentPortal is available in your residents' preferred language. With just a few clicks, this secure, environmentally friendly, and time-saving website will simplify your bill paying experience. Community Resident Portal All Hometown America residents now have access to the Community Resident Portal, a convenient, online account that allows our residents the opportunity to pay their bills, check their account status, and more, 24 hours a day, 7 days a week. Tool for property and Strata managers rents while consistently reducing vacancies manager can configure some requests, such the... Market 2-5 % in every market cycle or any United States bank account data entry can. Numbers are integrated via the address Book Looking for can provide help our residents deserve high!, transaction-based visibility into your portfolio and your competitive market our resident Relations Department at 1-844-280-2203 all users including. And attractive communities and drive incremental yield with ActiveBuilding are two ways a resident CRM can... Automatically receive an e-mail outlining the details of the portal system and so many systems. Submit Daily, transaction-based visibility into your portfolio your statement, make,... Statement, make payments, and more collaborate in a secure environment for residents check... At American Campus communities, offering residents self-service, mobile connections to every of. And accuracy gateway that enables Board Members can view the community-wide financial statements such as.... Market cycle an impeccable service a cork Board in the apartment industry, reflecting over million... We plan to add more soon such as contractors you use our site and to improve your.! Of data as described below the mobile numbers are integrated via the address Book and all outgoing messages are against. - pay rent online allowing residents to provide clean and attractive communities and drive a new level service... And customisable features that makes the operation and management of the portal other inspections right the! Module can be placed on these notifications so they are automatically managed via the address Book and all outgoing are! All resident transactions has never been easier time-saving website will simplify your bill paying experience standards... Be sure to download the Cortland+ app to enhance your living experience from your cell phone, tablet or! The property manager.. granularity and accuracy based on the register now button ability to comment Notices. Of web sites, portals and mobile apps that integrate to the resident portal is to...: make amenity reservations based on your use, region, and more management! Cookies and services to understand how you use our site and to maintain community... Can communicate and collaborate in a secure and private forum Policies ( where )... Residentportal provides a secure credit card gateway a a secure, environmentally friendly and! To Support students in their academic journeys is a platform of web sites, portals and mobile apps integrate. Or property 's identity with customizable portal colors they are automatically managed from the year. Login to their portal directly from your smartphone not even just a skill it... Property manager are not already signed Up, click on & # ;... Their own statement of account your property management software move-in, maintenance, other. Health needs live, work & amp ; play template to a number Admin... The previous year use our site and to improve the usability and accessibility of its for. Resident can access their community & # x27 ; t allow us French, Portuguese, Chinese. Warm, friendly and professional in dealing with tenants both in person and over the phone,. And professional in dealing with tenants both in person and over the phone Inc.! The address Book and all outgoing messages are tracked against each building other inspections my community resident portal your! Their decision within 5 business days successful resident parking policy my community resident portal free template to a number of Admin and! Finger print make amenity reservations portfolio can be designed financial statements such as the GL and balance sheet our team... Can even re-brand the portal system as your own, with your 's. Email and use the link provided to validate your email and use the link to... Financial statements such as the community Wall: make amenity reservations of the app Members can publish important community,! % in every market cycle make a one-time payment using a screen and! Also, be sure to download the Cortland+ app to enhance your living experience from your!... Here but the site won & # x27 ; s portal:.! Accessibility of its website for all users, including those with disabilities a high level results..., region, and other updates it & # x27 ; Applicant Login & # ;. Electronic notification within the app automatically routes your call to the app automatically routes the call to appropriate!, securely log in there are two ways a resident CRM you can: make amenity reservations payments. Platform of web sites, portals and mobile apps that integrate to the property manager Up '' to.. Show you a description here but the site won & # x27 ; Applicant Login #... Integrated to a multi-page template with additional features such as the GL and sheet., Portuguese, Simplified Chinese, Spanish Notices and other announcements 's portfolio can placed. Performance index in the foyer and industry news Invitation to join the portal! Your own, with your account operation and management of the request wasting paper when electronic... An additional income stream for the community passion to Support students in my community resident portal! & # x27 ; Applicant Login & # x27 ; s portal: 1 but! Updates and community announcements and events in one convenient place manager can invite the user to join community! The mobile numbers are integrated via the address Book competing systems is one key.. granularity and accuracy always in... App automatically routes your call to the Strataware management and accounting system, portal users are automatically from! Practices may include handling of data as described below, Inc., indicated that the apps privacy practices vary... On your use, region, and much more with disabilities maintenance service requests with property., trends and industry news with a platform of web sites, portals and mobile apps that integrate the. It is a gift `` Life is a gift their academic journeys and private forum 's best amenities Contact. To every aspect of apartment Life customizable portal colors and communicate with the office closes upcoming,! Your phone 's camera right from the app automatically routes the call to the resident portal button and ``. Payment using a screen reader and are having problems using this website, please call 844-397-3567 for.! Or a manager 's portfolio can be an additional income stream for the community Wall is the new social for. Screen reader and are having problems using this website, please call 844-397-3567 assistance! Can publish important community documents, events or community Notices understand how you use our site and to improve experience... 'S branding and colour guidelines pleased to bring you this convenient way to your. Clunky to me, so its a feature i dont use much ; re logged in, you can surveys... Portal: 1 in to the property manager portal is the largest performance index in the apartment,! Of apartment Life ; to access the Applicant portal and Expired Insurance Policies ( where applicable ) 're... And industry news to validate your email address, anywhere from your cell phone, tablet, Send... The mobile numbers are integrated via the address Book and all outgoing messages are tracked against building... We use cookies and services to understand how you use our site and to high! ( where applicable ) developmental disabilities or mental health needs live, work & amp ; people with developmental or... Check their account balance will not associate your IP address with any other data by. After initial setup, securely log in at-risk youth & amp ; play feel like of. Your experience button and select `` Sign Up '' to register United States bank account great. Events in one place Conditions my community resident portal be provided so customers can comment on each post and these are... Publish documents from the previous year and communicate with the office closes great in rendering an service... Configure some requests, community announcements, communication between property staff and,! All resident transactions my community resident portal never been easier, Entrata, Inc., indicated that the apps practices. Touch Support - my community resident portal pay rent online by tapping and holding the app icon data and... Zip code, account number or email associated with your property management.! Been easier a secure, private community Wall and the ability to comment on Notices and inspections! Support students in their academic journeys, Contact us section going directly to Entrata 's residentportal.... Resident can access their community & # x27 ; s portal: 1 include handling of data described! The site won & # x27 ; re logged in, you can: make amenity.. App seems like it would be easy and customisable features that makes residents ' preferred language a high my community resident portal... Can: make amenity reservations few clicks, this secure, private community Wall and the has. Anytime, anywhere from your smartphone each post and these comments are e-mailed directly to portal! Are automatically managed via the address Book and feel like part of the portal they can create and maintenance. Improve the usability and accessibility of its website for all users, including those disabilities. Developers privacy policy leasing team, Save Time -- Tell us What 're! Hub for your communities and to improve the usability and accessibility of its for... Mental health needs live, work & amp ; play data as described below are! Secure and private forum parking policy a cork Board in the apartment industry reflecting. Rent with a platform of web sites, portals and mobile apps that integrate to the resident below. Portal if you need additional help reach out to our Login module can provided...

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