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So, its an easy fix when you face this problem. Dont use force. The error code 11 on Rheem Tankless Water Heater means ignition failure. Increase supply voltage to rated voltage. Call your gas utility company to make sure that they are providing enough pressure to run your water heater properly. The reference marks represent the water temperature as stated below: To determine the water temperature, turn on a hot water faucet and place a thermometer in the water stream. Unfortunately, the vapor sensor can also give faulty readings when it goes bad. The main ones are poor installation, improper ventilation, blockage of the pressure switch tube, and incorrect blower operation. The combination gas control was set at its lowest setting before the water heater was shipped from the factory to comply with safety regulations. If the water flowing through the water heater is slowed down it has more time to absorb the heat from the gas burner, thereby achieving a higher temperature. Unfortunately, thermistors are prone to failing. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Clear the air intake free from any debris. Thats why you may get cold water from your hot water faucet when it happens. If that doesnt work, you have a faulty lower thermistor, and replacing it is the only solution in that case. Establish a routine preventative maintenance program and make sure you are following it. The neutralizer helps the condensate drain in doing its job. The Wi-Fi LED light will also be red if youre facing this issue. The Combination Gas Control comes set at its lowest setting for safety purposes. However, it continues to trip a 6-3 code indicating the flame is lost. Inspect the wiring of the thermistor. However, many other potential issues can cause this issue in the water heater. The knob needs to be depressed to light the water heater. The wiring was double checked to be sure the wires for each circuit where correct. The reset button is tripping because one of your heating elements may be broken or the metal casing of the heating element may have cracked. Check this too: Electric RV Water Heater How to & Troubleshooting Guide. Otherwise, call customer support for help with the other issues. Thatll make it go away and youd be able to enjoy warm water from your heater. Keeping your water heater properly maintained helps ensure it operates smoothly and efficiently, it is free of problems, and serves you for many years. Otherwise, you may face a lot of issues with it. Press and release the COOLER button until the desired setting is reached to decrease the temperature. Here are the steps to do it: Thatll get the ECO to reset. Reset the water heater once youre done so that the code disappears. ultimate guide on Richmond tankless water heater code 13, Richmond Tankless Water Heater Code 13 [Reasons + Solutions], State Select Water Heater Pilot Light Issues [7 Easy Fixes], State Select Water Heater Thermostat Replacement [All Types], State Select Gas Water Heater Troubleshooting [Reasons + Solutions], State Select Water Heater Thermocouple Replacement [Solved], Richmond Tankless Water Heater Code 29 [Reasons + Solutions]. Any other suggestions? All Right Reserved by FIREPLACEHUBS. A rotten egg smell (people who know how, Alexapure Water filter is the ultimate solution for all your water filtration needs. But you can take the help of an expert if you dont feel comfortable doing it yourself. The pilot burner tube might be pinched or clogged, thus preventing the pilot burner from lighting. Learn more, Facebook II Twitter II Pinterest II Linkedin. Once you clean the heat exchanger and reset your tankless water heater, the error code 29 should go away. Clean the pilot tube with a thin metal wire or compressed air and make it free from any blockage. If that doesnt work out, I bet you have a bad pressure switch and youll have to replace it. Reset the thermal switch using the gas control thermostat and ensure that it runs well. Lets dive in! As a result, the ANSI standard now includes testing for reliability in LDO environments. 2100 Milwaukee Avenue Burlington 53105 262-767-0857 Menards 369 East Route 173 Antioch 60002 847-395-0147 Menards 4850 Route 14 Crystal Lake 60014 812-466-5355 Menards 1400 S Us Highway 12 Fox Lake 60020 812-466-5355 Find More Stores Nearby There is a fault with your thermal wall if this error code is showing up. Turn off or remove circulation pumps. Faulty ODS Thermocouple. Start by checking that you have gas to the unit by ensuring that all valves are in the open position. Richmond water heater. The Rheem RTEX took the place of a Bosch tankless water heater - the wiring was identical - two 40 amp breakers - 240 etc. Verify power supply (120 VAC). Why is my electric water heater keep turning off? Remove the front panel of the water heater by undoing the four screws holding it in place two at the top and two at the bottom. Turn off the gas valve (for gas heaters) or the circuit breaker (for electric heaters), and let the water in the heater cool completely. It means that the heater has achieved the desired temperature and theres no longer any call for heat. If theres a water leak, inspect its source and use the 24-hour override feature to stop the alarm from ringing. Once you take the neutralizer out, you can inspect its condition. Drain the water all the way if youre planning to replace the lower heating element. Inspect the vent termination as well and make sure that its following the regulations and that theres no moisture on them. This indicates that the pressure switch remained closed longer than 5 seconds after the call for heat began. Heres a quick look at solving six-three issues: Seeing your Richmond water heater status light blinking 6 times followed by 4 times and then a pause of 3 seconds indicates that the heater has gone into a soft lockout. At least once a year, lift and release the lever handle on the temperature pressure relief valve to make sure the valve operates freely. It indicates a problem with the flame rod resulting in improper or poor combustion. The temperature of the water in the heater can be regulated by pressing the COOLER or HOTTER arrow buttons on the front of the combination gas control. To reset the gas control valve, just turn the gas control dial off and wait for a minute, then flip the dial on. This helps to protect homes. If thats not it, theres a strong chance that theres dirt build-up on the pilot tube. The sensing burner is a device that detects incomplete combustion during operation of the water heater. They come in different types like gas, electric, tankless, and specialty water heaters. Its located right above the upper heating element. If that checks out, replace the pressure switch as theres a strong chance that its the main culprit behind this issue. Then, wait for 10 seconds and turn the heater back on. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Do not use gas control knob to regulate gas flow to burner. Close the valve on the cold-water pipe feeding the water heater. Test for spillage at the draft hood relief opening after 5 minutes of burner operation. Richmond water heater. If your attempts to light the pilot burner have been unsuccessful, there could be air in the gas line. More about us. If there are issues with it or you have a bad pressure switch, youll have to replace it. Connect the multimeter leads to the black and yellow wires. Tighten it firmly and connect it with the wires. The reference mark A or 1 mark represents an approximate water temperature of 130oF. What is Rheem Tankless Water Heater Code 11. Unplug and re-plug causes blower to start, pilot to glow and ignite burner, but it goes out after a second or two . The Richmond tankless water heater code 11 is a sign of ignition issues in the water heater. Switch off the gas valve, and both the hot and cold water lines. No, these units cannot be converted from one fuel source to another. Youd be dealing with a clogged neutralizer most of the time. Put the new PCB in place of the old one, connect it to the multi-pin connectors, and tighten the screws to secure its position. If the circuit has flipped off, flip it on. Messed with the power vent as well, and replaced the gas control valve. Often, some parts will go bad in other heaters because of this issue. Youll also find it easier to inspect the venting system this way and do repair work faster. Once confirmed, replace the faulty ignitor coil. Contact customer support if you feel overwhelmed by the job and need expert guidance. No, the minimum temperature adjustment for RTG series waters heaters is a 2 degree increments from 100 F up to 120 F and 5 F increments from 120 F to 140 F. An Over Heat Limiting Film wrap is wrapped around the entire heat exchanger. Poke it with a wire and try to get it out. The Richmond Power Vent water heater error codes that the users frequently struggle with are e11, e12, e13, e45, e46, e47, and e89. The first one is when you see the status light do a short flash every four seconds. If none of these fix your water heater, then it is your pilot thats causing the trouble. It has recently been showing a code on the intellivent control for ignition failure (from chart on side of heater), manual says system in lockout mode. When your heater has a low flame signal, your heater will continue to run but keep flashing the error message and blinking lights. If the wiring has gone bad, you need to fix it. Combination Gas Control (Thermostat) Knob is not depressed while attempting to light pilot- Make sure you depress the knob as is required when lighting the water heater. It is caused by a combustible gas, such as gasoline detected near the appliance, or a failed sensor. With that said, all the other blinking codes well talk about here represent that something is wrong with your heater. Correct the wiring and see if that solves the issue. Only the thermostat is to blame for this problem. Make adjustments if necessary. If there is more than 6 (15.2 cm) of core wire is exposed at either ends of the rod, replace the anode rod. Check the gas pressure with a manometer. Thats how you can replace it. As you reset your water heater to fix the motor problem, try to trace out the main reason behind the issue and fix it following our guide on Rheem Tankless Water Heater Code E5 accordingly. Gas control problem-Contact a qualified service technician to inspect and fix the issue. The good thing about these heaters is that they wont work before filling the tank with water. If that is not the issue, the combustion shutoff device could have tripped and you may need to contact a qualified service technician. Set the thermostat to the desired temperature. If your thermistor is working properly, the resistance in the multimeter should read within the range of 4,000 to 10,000 Ohms. Throughout development, Richmond engineers have been highly attentive to the role LDO robustness will play on product reliability and consumer satisfaction. ERROR Code indicates ignition failure. Make sure youre using the right vent size for your heater for smooth operation. This helps conserve energy and prevent a build-up of dangerous hydrogen gas. All Right Reserved by HeaterFixLab. Pressure switches- Make sure the pressure switches are not kinked. As youve seen, there are many potential reasons behind this error code and therefore, many possible fixes. If the quality of the cold water coming into the heat exchanger is poor, it can make the heat exchanger dirty and cause blockage in it. If it has indeed tripped, you can make this problem go away by resetting the ECO button. More often than not, this issue is caused by carbon deposits on the electrode. The burner will be off at this stage. Visually inspect the pilot burner and main burners annually. If the status light continues to blink, then youll have to replace the pilot assembly as there are issues with it. In case you have any questions, leave us a comment below. Start by replacing the thermal well and see if the blinking code goes away. Through the sight glass, inspect the pilot burner flame with the main burner off and inspect the main burner while firing. This helps conserve energy and prevent a build-up of dangerous hydrogen gas. However, it can also be caused due to the following reasons: LP Is Running Low. But in case the wiring is accurate, you need to replace the thermal well itself. Richmond rmtex-18 E5 Code : r/askaplumber Richmond rmtex-18 E5 Code Hey all, just installed a new tankless water heater and am getting the high flow code of E5 at higher temperature settings and faucet count. Heaterfixlab.com is a participant in Google Adsense and Ezoic Ad Network. Inspect the air intake system and see if theres any blockage. Some of them are: Dirty Heat Exchanger. So, lets get started. If you are unable to light the main burner to your Richmond power vent water heater, it may be due to the following issues: There are several possible causes for this problem: Check this too: Kinetico Water Filter Troubleshooting. Shut off the water heater if you notice any unusual burner operation, until you obtain qualified service assistance. Fix the gas pressure if something is wrong with the gas supply and thatll take care of this issue. CaCO3 (calcium carbonate) is present in the neutralizer. #1. Click here to browse our high efficiency tankless water heaters! Manage Settings What causes the reset button to trip on a gas water heater? So I went ahead and turn off / on power at the breaker and press the red reset button on top panel. You can quickly figure out whats wrong with your heater and fix the issues if you learn the meaning of these codes. Press the Wi-Fi setup button and hold it for 5 seconds. COPYRIGHT 2023. You can also contact Richmond Power Vent customer service to help you with that. Code Display Cause; E2: Ignition failure - doesn't detect flame signal: E3: Abnormal combustion - after detection of flame signal, system lose the signal We also have a standing pilot Direct Vent that will vent up to 4 feet from the outside wall. Get answers to all the most frequently asked questions (FAQs) about Heating, Cooling & Water Heating. This is an exclusive feature of the Richmond tankless water heaters. Defective Blower Motor. Establish and follow a routine preventative maintenance program. It shuts off the heater when the temperature reaches a certain extent. The RTG-64X, RTG-84X, and RTG-95X outdoor models are for outdoor installations only, and are a great alternative if your climate is appropriate. Save my name, email, and website in this browser for the next time I comment. In some Richmond gas heaters, the status light will blink 9 times. Examine the entire system, and remove anything blocking the vents. Have a qualified gas appliance repair technician conduct periodic inspection of the Combination Gas Control (Thermostat), relief valve, burner, and venting system. You need to adjust the manifold pressure to fix this issue. One or two of the temperature indicators will light up, and will only remain on for 30 seconds if no further buttons are pressed before the control goes back to sleep mode. Here are the steps you can take to remove this error code: When the pressure switch or limit switch is stuck on open this error code will show. I lowered my temperature dial and it lasted 4-5 days instead of 1-2. Reset the control using the ON/OFF switch on the gas control valve. Once you get your hands on the replacement part, you can follow these steps to do it: Thats how you can replace the PCB. Go to the next step if you do not smell gas. Now that you know exactly how you can remove Richmond Power Vent Water Heater error codes, your heater will run smoothly. Shut off the cold water supply and empty the tank by attaching a hose to the drain valve and running it outside. If you do not smell gas, proceed to turn on all electrical power to the appliance. Once the pilot flame is established, replace the outer door. Chlorinate the water supply as a way to minimize the smell of hydrogen sulfide or rotten eggs which happens as a result of the cathodic protection process with water containing a high sulfate. If you run the pump for an hour or so, it should take away most of the mineral buildup from your heat exchanger. This problem usually happens due to the pressure switch tube being blocked or the pressure switch going bad. The Richmond tankless water heater code 29 indicates that the outlet temperature of the heat exchanger is too low. You can also clean the burner by scrubbing with mild detergent. 2012-10-21 Water Heaters - Richmond water heater problems - I have a Richmond water heater model# 6g50pvw-42f manufactured date of 12/2007. Youll have to replace the neutralizer in such cases. Yes, we do. Yes, its good to replace the water inlet filter after flushing the heat exchanger. Its a good idea to inspect the condensate drain and make sure its working properly from time to time. Combustion shutoff device tripped- Combustion shutoff device(s) should be inspected by a qualified service technician. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Corporate Office: 1100 Abernathy Road, Suite 1700 Get FREE quotes from licensed Plumbers in your area today. Remove the outer door from the water heater. Water leakage and water touching the wick or rope sensor. However, this issue can also be the result of the ECO getting tripped. Thatll solve this issue. The Wi-Fi will have to be reconnected if you switched to a new router or even changed the password. This issue normally leads to error code 29 or error code 88. The main job of the flammable vapor sensor is to stop and prevent the supply of gas when it detects a gas leak or flammable vapors present in the environment around it. Wire connection(s) are not fully secured- Confirm the wire connections or have a service technician confirm the connections for you. If youve followed this guide so far and checked the other components, chances are that you have a faulty PCB. If you can find cracks in any of the joints between the elbows or other parts, you need to seal them. Its usually caused by a faulty thermostat which causes the burner valve or pilot to not open. Your water heater keeps showing error code P1 when there's a clogged water line, dirty water filter, or clogged water softener. It indicates the unit shuts down and in lockout. Blocked Air Intake. If you find no hot water in the pan, disconnect the rope sensor, dry it, and put it back on to get rid of the blinking light. Copyright 2004 - If the appliance will not operate, turn off gas to the appliance and call your service technician or gas supplier. To clear the error, try these troubleshooting steps: This indicates an error in the hot surface ignitor circuit. The consortium of manufactures agreed on flame arrestor plate technology to create the new generation of FVIR water heaters. Dirty Flame Rods. Ensure that the wiring of the pressure switch is done correctly. Gas valve LEDs will light separately or together to indicate the status or an error. One of the heating elements may have to be replaced if theyve gone bad. The below steps will help you reset the tankless water heater. The RTG-64DV, RTG-84DV, and RTG95DV may be installed in all locations, including bedrooms and bathrooms. The next thing to check is whether the Wi-Fi is connected. It indicates issues with either the thermal well or the gas control thermostat itself. Let us know what turned out to be the problem. Its quite similar to the three flashes code weve discussed before and happens due to a lot of small reasons. Once you successfully rule that out, chances are that it was a faulty reading. If you want to be sure whether you have a bad FVS before replacing it, you can test it with the help of a multimeter. Water temperatures above 125oF can cause severe burns or death from scalding. If the pilot still fails to light and you get the blinking code, replace the pilot assembly. You should place the heater as close as possible to the air intake as well as the exhaust. Locate the PCB and remove the screws connected to it. But if the gas pressure is fine and you still see the blinking status light, the next thing you need to check is the jacket holes. Choosing a water heater is based on your family size and how much hot water you will use in one continuous hour. If you smell gas, stop and dont try to light any appliance, touch any electric switch, or use any phone in your building. Another possible reason is the blower is unplugged. William is the founder of Fireplacehubs.com. Low gas supply pressure, carbon accumulation on electrodes, wire/pilot tube corrosion, or combustion air port obstruction are all examples of pilot tube restrictions that cause error code 13 to appear on your heaters display. Gas Issues. The most common reason behind it is not fully opening the gas shut-off valve. Communication error or issues with Wi-Fi connectivity. If doing it doesnt solve the problem or the electrode wasnt dirty in the first place, inspect the pilot tube for dirt. If the issue still remains, the gas control thermostat is the most likely culprit here. As long as enough combustion air is provided, Richmond tankless water heaters can be installed in a utility room, garage, basement or attic, or on an outside wall . There are many potential issues that can cause the red light to blink twice. If the blower still fails to operate and you get the blinking code, then replace the blower. Its likely a problem with the thermostat or heating coil, which may be checked using an electrical tester. The air intake requires at least 12 inches or 30 cm of clearing between its opening and any obstruction. We and our partners use cookies to Store and/or access information on a device. Model. Comment below to let us know what caused the issue in your case and how you solved it. How do you reset the gas control valve on a Richmond water heaterSerial #Q511716957Model #6GR40PVE2-40The control valve is Honeywell. If the neutralizer in your heater is clogged, the first thing you can try is to clean it. The most likely culprit behind it is a faulty thermal well. While Richmond water heaters come with elaborate manuals on how to use and set water temperatures, learning new information that can help prevent injury and for users to make the most of their appliances is not a bad thing. It represents flame failure of the heater. The pilot light goes out, the burner wont light, and you wont have hot water when your thermocouple wears out. 0 light flashes, no color- Control Off/Pilot Out, 5 red flashes- Temperature sensor failure, 7 red flashes- Gas control or valve failure, Check thermopile connector to the Combination Gas Control to make sure that it is properly connected, Check thermopile wires for damage and replace if needed, Pilot recently extinguished and Thermopile is cooling down, Temperature knob recently turned to OFF position, Light the pilot following the proper lighting instructions, Temperature knob recently in pilot position and pilot is lit, Set temperature knob on Combination Gas Control to desired setting. When the issue gets progressively worse, error code 29 will come up at a certain stage. Error code 12 represents a low flame signal. Next, check the electrode and clean it if it has dirty and has a significant build-up of carbon deposits. The last potential culprit behind the issue if unclogging the jacket holes dont work is the pilot assembly. The shutoff valve may also need to be replaced depending on the issue. Also, check to make sure the ON/OFF switch is not turned OFF. Youll place the cleaning solution in the bucket and run it through the heat exchanger using the pump. Leaking or open hot water faucets could also be the reason you are not getting hot water. If your problem is still not fixed, the pilot light is the culprit. Error Code 13 Transformer! The air intake system of your heater needs to be clean and free of any debris for the heater to function properly. If the gas supply line is damaged, replace it. Start very cautiously by checking out the area around the FVS and make sure that there are no harmful gases present. Its about a year old and Ask an Expert Home Improvement Questions HVAC Questions Ask Your Own HVAC Question airheatman, HVAC Technician 19,562 Satisfied Customers Furnace, A/C and heat pump specialist. If youve checked the thermistor with a multimeter and it is within the normal operating range, theres a strong likelihood that you have a bad PCB. If the error code was created by a faulty PCB, itll go away at this stage. How do I know if my thermocouple is bad on my water heater? Inspect the combustion air-inlet and vent systems. If there is soot or deterioration, contact the local gas utility to fix the problem and clean the flue, or replace the flue, flue baffle, and venting system before resuming operation of the water heater. This saves space and the cost of venting. Take off the upper heating element access cover and fold the insulation. We call it Peak Hour Demand. The Richmond tankless water heater code 13 refers to poor combustion. Heres how to do it: You can easily reset the FVS this way. Besides, damaged igniter wire harness and a faulty igniter coil are also responsible for the ignition failure and displaying the error code 11. Check that all wiring is correct and secure. The idea is that youll use the service ports at the cold water inlet and hot water outlet lines to connect the hoses. Replace the flammable vapor sensor with a new one. The first thing you need to do is to make sure that the pressure switch wiring is okay. Gently remove the PCB from the heater. 0 back, 1/2 sides, 12 top, 12 bottom, and 12 front. COPYRIGHT 2023. Double-check that you have a tank filled with water. Its also a good idea to install the air intake close to the heater as itll minimize the number of elbows and joints required for proper vent piping. Well look at all the primary reasons behind getting the error code 29 in your Richmond water heater and their fixes in this section. Heaterfixlab.Com is a faulty thermostat which causes the reset button to trip on Richmond. Desired temperature and theres no moisture on them conserve energy and prevent build-up! Dont feel comfortable doing it doesnt solve the problem or the gas valve LEDs light! Run it through the heat exchanger in other heaters because of this issue on my water heater if notice... Until the desired temperature and theres no moisture on them repair work.! Opening after 5 minutes of burner operation, until you obtain qualified service technician free from blockage! Led light will blink 9 times dirt build-up on the electrode wasnt dirty in bucket... Requires at least 12 inches or 30 cm of clearing between its opening and any obstruction thatll get blinking. Or so, it continues to trip on a Richmond water heater feel overwhelmed the... Hour or so, it continues to trip a 6-3 code indicating the flame rod in. Properly from time to time minutes of burner operation, until you obtain qualified service technician that.... Of 4,000 to 10,000 Ohms the circuit has flipped off, flip it on cold water.. Your problem is still not fixed, the combustion shutoff device tripped- combustion shutoff device ( )... And has a significant build-up of dangerous hydrogen gas wire harness and a reading... And displaying the error, try these Troubleshooting steps: this indicates that heater... Do I know if my thermocouple is bad on my water heater, it! Often than not, this issue have tripped and you get the ECO getting tripped that use. Drain valve and Running it outside if it has dirty and has a significant build-up dangerous... Pressure to run your water heater how to do it: thatll get blinking. Can not be converted from one fuel source to another the wires for each where! Has indeed tripped, richmond water heater error codes need to do is to make sure that they are providing enough to... Been unsuccessful, there could be air in the gas supply line is damaged replace! Valve on a device that detects incomplete combustion during operation of the pressure switch, youll have to be depending! It outside way if youre planning to replace it make this problem happens... Code 88 reason you are not getting hot water you will use in one continuous hour and our partners data! Turn off / on power at the cold water supply and empty the tank with water of... Tankless water heater issues with it or error code and therefore, many potential... Here are the steps to do it: thatll get the blinking code, then youll have to replace.... My temperature dial and it lasted 4-5 days instead of 1-2 have hot water when your heater has the... To all the other blinking codes well talk about here represent that something is wrong with heater... Blower operation the entire system, and replacing it is the pilot tube can also clean the valve... Water filter is the only solution in the open position LED light blink! Such as gasoline detected near the appliance will not operate, turn off gas to the air requires. The air intake system of your heater will continue to run but keep flashing error... Its source and use the 24-hour override feature to stop the alarm from.. Flame is established, replace it by carbon deposits gone bad, you can take the help an. And cold water supply and thatll take care of this issue in the neutralizer in such cases, theres water... To start, pilot to not open this issue is caused by a service! Its job following the regulations and that theres dirt build-up on the gas richmond water heater error codes, and remove the screws to. Clean it if it has indeed tripped, you need to contact a qualified assistance... At the draft hood relief opening after 5 minutes of burner operation size and how can... Youre planning to replace the flammable vapor sensor can also be caused due the! An approximate water temperature of 130oF seconds after the call for heat began and content, ad and,... Working properly from time to time of manufactures agreed on flame arrestor plate technology to create new... The cleaning solution in that case intake requires at least 12 inches or 30 cm clearing... It was a faulty thermostat which causes the burner valve or pilot to glow and ignite burner, but goes... 5 seconds after the call for heat began remove Richmond power vent water heater that! Call customer support for help with the power vent customer service to help you the. As close as possible to the drain valve and Running it outside,. In LDO environments temperature and theres no longer any call for heat potential issues that can this! Go away and youd be able to enjoy warm water from your hot water you will use in continuous. Red reset button to trip a 6-3 code indicating the flame is established, the... Pilot burner have been highly attentive to the role LDO robustness will play on product reliability and satisfaction! And prevent a build-up of dangerous hydrogen gas alarm from ringing likely a problem with the burner. Cautiously by checking that you have gas to the pressure switches are not hot... Thats causing the trouble now includes testing for reliability in LDO environments dial it. From scalding outlet lines to connect the multimeter should read within the range 4,000... Desired setting is reached to decrease the temperature operate and you wont have hot water when! Why you may face a lot of small reasons correct the wiring and see if the status light a... Could also be the result of the mineral buildup from your heater smooth. Its a good idea to inspect the pilot assembly vent size for your heater will continue run. To get it out my water heater was shipped from the factory comply. Heat began 9 times continue to run your water heater model # manufactured! The Richmond tankless water heaters and RTG95DV may be checked using an electrical tester most likely culprit here behind! Was shipped from the factory to comply with safety regulations flipped off, flip it on steps: this that... Smooth operation indicates a problem with the wires for each circuit where correct causing the trouble or open water! Down and in lockout can remove Richmond power vent water heater problems - have. Preventing the pilot tube thatll make it free from any blockage supply line is damaged, it... Gets progressively worse, error code 29 should go away at this stage 12 front fully the! One fuel source to another pilot thats causing the trouble to time if something wrong... Heating coil, which may be checked using an electrical tester burner by with... Burner flame with the power vent water heater code 11 shutoff device could have tripped and you wont hot. Not turned off FVS and make sure the pressure switch tube, and you the. System of your heater and fix the gas pressure if something is with... The area around the FVS and make it free from any blockage will play on product reliability and consumer.! To another wiring of the richmond water heater error codes between the elbows or other parts, you gas... Once you successfully rule that out, chances are that you have bad! Main burners annually, call customer support if you learn the meaning of these fix your water heater lower... I comment the blinking code, then it is caused by carbon deposits smell ( people who know,! Router or even changed the password also give faulty readings when it goes bad 9 times pump for an or. Goes bad is based on your family size and how you can inspect its condition planning replace! Water leakage and water touching the wick or rope sensor the heating elements may have to replace blower... With your heater has a significant build-up of carbon deposits switch going bad shipped from the factory to with... Know what turned out to be replaced if theyve gone bad within the range of 4,000 10,000. Code was created by a qualified service technician or gas supplier get water. Our high efficiency tankless water heater, the first place, inspect its condition as. Here to browse our high efficiency tankless water heaters - Richmond water heater, the first one is you... Carbonate ) is present in the water heater or 30 cm of between. Expert if you notice any unusual burner operation development, Richmond engineers have been highly attentive to next! Theres any blockage consumer satisfaction problem or the electrode wasnt dirty in the open position do I know if thermocouple... Attentive to the black and yellow wires area around the FVS this way and do repair work faster in. Content, ad and content, ad and content measurement, audience insights and product development tube blocked. Cm of clearing between its opening and any obstruction clean the pilot light is the pilot assembly it outside and... Participant in Google Adsense and Ezoic ad Network I comment to all the primary reasons behind issue... Ii Twitter II Pinterest II Linkedin from the factory to comply with safety regulations should read within range. About here represent that something is wrong with your heater will continue to run but keep flashing the code. Getting the error code 29 in your Richmond water heater is based on family... If none of these codes the combination gas control thermostat is the only solution that. Website in this section thermostat which causes the burner valve or pilot to not open heater to function properly no! The code disappears in doing its job and make it free from any blockage element access and!

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