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A child can become entrapped between the front and side panels of the crib. Fortunately, no injuries as a result of using the recalled mattresses have been reported at this time. Necessary cookies are absolutely essential for the website to function properly. and scroll down to Support and then click on Recall Information for more information. This website uses cookies to improve your experience while you navigate through the website. Save my name, email, and website in this browser for the next time I comment. Standard shipping is free when you order from Serta.com but does not include installation or removing your old mattress. Serta mattresses come in a range of models and comfort levels. Enjoy reading our tips and recommendations. Serta is contacting all purchasers directly. Recall Alert on Dream Crib Mattress for Toddlers, Upgrades and repairs of defective products, Removal of defective products from the market. Get the news you need delivered right to you. Seeking recourse for their error, I engaged Serta directly. I am very disappointed in the warranty process. Do not stand behind product. The folding mattress is 4 inches high when configured as a mattress. Did not lay on the mattress nor did they allow us to lay on the mattress. navigator.sendBeacon('https://www.google-analytics.com/collect', payload); For more information and the full report, click here. All Serta mattresses are designed and assembled in the USA, leveraging our 85 years of manufacturing expertise. ET Monday through Friday, via email at, This Product Sold at Home Depot and Costco Has Been Recalled After a Death, These Products Sold at Home Depot, Lowe's, and Other Stores Are Being Recalled, If You Bought This From Walmart, Stop Using it Immediately, Authorities Warn, If You Have Any of These Ice Creams, Throw Them Out Now, FDA Warns. Item Number Product Name B078ZLW6TR Sleeper Chair Folding Foam Bed 24" wide x 70" Long B00G2RYF4C Sleeper Chair Folding Foam Bed 32" wide x 70" Long B00N3ETGTG Sleeper Chair Folding Foam Bed 36" wide x 70" Long B0716L1W91 Sleeper Chair Folding Foam Bed 48" wide x 72" Long. Crate and Barrel is contacting all purchasers directly. ET. Breaking up is hard to do. Enjoy reading our tips and recommendations. Well start sending you the news you need delivered straight to you. The bottom panel has gray non-woven ticking. Recall Image: Serta International Recalls Mattresses Due to Violation of Federal Mattress Flammability Standard. Around 800 mattresses will be replaced after the US Consumer Protection Safety Commission noted a fire hazard on Thursday. All rights reserved. 1.) Justia Consumer Recalls Household & Office Indoor Furniture & Fixtures Mattresses & Covers: Find a Lawyer. Serta is contacting all purchasers directly. ae0fcc31ae342fd3a1346ebb1f342fcb. Cushy Form is written in green across the white mattress cover. Serta provides long warranties, but some people note durability issues. Luxor Workspaces Recalls Audiovisual Carts Due to Serious Tip-Over Hazard; Three Deaths Reported, IKEA Recalls Mirrors Due to Laceration Hazard, Sunbeam Heated Blankets Recalled Due to Burn and Fire Hazards; Distributed by Star Elite, Fredericksburg Farms Recalls 10 Ounce Scented Candles with Glass Lids Due to Laceration Hazard, BeyondMedShop Recalls Vaunn Medical Adult Bed Rails Due to Serious Entrapment and Asphyxia Hazards, Bedshe International Recalls Bedsure Electric Heating Blankets and Pads Due to Fire and Thermal Burn Hazards (Recall Alert), Serta Recalls Mattresses Due to Violation of Federal Mattress Flammability Standard and Fire Hazard (Recall Alert), Serta toll-free at 888-762-0013 from 9 a.m. to 5 p.m. But what's a product recall in general? This lawsuit claims that major retailer Wayfair sold mattresses that were infested and crawling with bedbugs. I went back to where I bought it and their lame excuse was that the firmness does break down some with time. Down to the wire on taxes? Not only does Serta provide great products; they also have a top-notch Customer Support Team that goes above and beyond to ensure customer satisfaction. The bassinets were sold with a 1-inch waterproof cradle pad. If you have questions about this recall,. This category only includes cookies that ensures basic functionalities and security features of the website. Nectar Recalls About 700 Mattresses that Failed to meet the federal mattress flammability standard. The affected mattresses were manufactured between July 15, 2021 and Aug. 6, 2021, and were sold from July through September. How Often Should You Replace Your Mattress? Customer Service like this is rare; because of this, I am forever Serta loyal! The two-tone gray mattresses measure 4 inches high when configured as a mattress. Our customer experience team is available Monday-Friday 7AM-6PM Pacific Time. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Removing the cover of a fiberglass-containing mattress can present certain risks. QVC sold this as "easy to call and schedule a time". Serta is also contacting owners directly. Serta do not provide you with a product that they promise and are not fulfilling their own obligations. The mattresses subject to recall are white and single-sided with navy blue side panels. The mattresses fail to meet the mandatory federal flammability standard for mattresses, posing a fire hazard. If their mattress is recalled, consumers will receive a free replacement mattress, including free delivery and disposal of the recalled mattress. The model numbers subject to the recall can be found on the. Serta Mattress Reviews. * Starting at $499 Shop Now Supportive cooling iComfort Collection Toll-Free Consumer Hotline | Time: 8 a.m. - 5.30. p.m. Thank you, you have successfully subscribed to our newsletter! Products can be recalled for many reasons. Customer service denied to exchange my mattress as they said I need to buy a new spring box because mine's warranty expired several months ago. The mattresses were sold compressed in a box. All Rights Reserved. After two months of using it my mattress has a big deep that cause lots of pain for my back. Gentle cushioning used above and below the coils for extra support and more firmness. Experience the mattress in your home for up to 120 days. Moreover, it's the mattress company's responsibility to dispose of the recalled mattress. Note that it's the CPSC that orders the pulling of certain products from the market if they don't meet a particular standard threshold. I went with the Genius model because it was the firmest. This page has the latest up-to-date product recalls from the US Consumer Product Safety Commission (CPSC) and the most recent class action lawsuits. https://www.cpsc.gov/Recalls/2023/Zinus-Recalls-SmartBase-Euro-Slats-Metal-Platform-Bed-Frames-Due-to-Injury-Hazard. Serta did not have to help me; they were not obligated to, but they did. The recalled mattresses have a blue cover with the ESS Universal logo featuring a gorilla picture and the words "ESS Universal" and "Comfort with Water Resistant Technology." Read on to find out which mattress is being recalled and why, plus what to do if you have it in your bedroom right now. Unfortunately, around 700 mattresses by Nectar don't meet the flammability standards as required by the CPSC. Get matched with an Authorized Partner. Our content is intended to be used for general information purposes only. xhr.open('POST', 'https://www.google-analytics.com/collect', true); Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Consumers can install the cover themselves or request free installation by a qualified repair technician. Unsubscribe at any time. Consumers should immediately stop using the recalled bassinets and contact DaVinci for a free repair kit that includes new support legs. U.S. mattress website will give you the construction, specifications of the mattresses. Despite the Serta recalled mattress not meeting the federal mattress flammability standard, no injuries have been reported. The link you selected is for a destination outside of the Federal Government. It does not show much sag with no weight on it. Take a Home Warranty Quiz. The Serta mattresses subject to the current recall were sold at stores nationwide including Aaron's Furniture, Ashley Furniture, Macy's, and Sam's Club. Consumers may contact Serta toll-free at (888) 762-0013 from 9 a.m. to 5 p.m. (ET) Monday through Friday, by email at sertasupport@sertasimmons.com, or onlinefor more information. All in all, you should see the model number and prototype information on a white tag sewn on the mattress's head. if( 'moc.enilnoefiltseb' !== location.hostname.split('').reverse().join('') ) { The model number "0934" is printed on a white label attached to the mattress support board and on the external product package. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics. We spend about one third of our lives in bedand we all know the importance of getting quality sleep in adequate amounts. Serta also sells pillows, sheets, crib mattresses and pet beds. If you like the design of The Sleep Shop, give Gabe a thumbs up. Here's Sealy's first denial of Khasat's request for Sealy to replace the defective mattress: Your case was recently escalated to our department for review. This recall involves Serta Perfect Sleeper-branded mattresses. } According to Consumer Reports based on the flammability tests, the mattresses passed the screening. We value your privacy. Report a dangerous product or product-related injury on. The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Ask a Lawyer. The prices on Serta's website range from $449 to $1,299 for a queen-size mattress. https://www.cpsc.gov/Recalls/2022/Amazon-Recalls-AmazonBasics-Mattresses-Due-to-Violation-of-Federal-Flammability-Standard-Recall-Alert. Serta Collection A cooling and supportive mattress that delivers the trusted comfort of Serta. I got a rather expensive extra firm twin SERTA Perfect Sleeper mattress and it was fine for the first few months. The white single-sided mattresses have navy blue side panels and were sold in twin, twin XL, full, queen, king and California king sizes. T Serta offers several mattress types, including memory foam, innerspring and hybrid, and sizes from twin to California king. Welcome to the recalled sleep products page of the Sleepopolis consumer advocacy center! The recall revolves around the foam and spring mattresses for toddler beds and cribs. Downeast Home & Clothing, Item # 5540033515 and Made in China are printed on a white tag located on the underside of the head panel of the mattress. So the next time you're shopping for a mattress, be sure to check the tag sewn into the head of the mattress. Consumers should immediately stop using the recalled mattresses and contact D&D Futon Furniture to receive a free fitted liner to cover the mattress and bring it into compliance with the federal standard. Cradle pad leveraging our 85 years of manufacturing expertise not show much sag with no weight on.! But they did our 85 years of manufacturing expertise using it my mattress has a deep... Cookies to improve your experience while you navigate through the website to function properly I got a expensive! Hotline | time: 8 a.m. - 5.30. p.m replacement mattress, be sure to the! And sizes from twin to California king Serta Collection a cooling and mattress... Mattresses are designed and assembled in the USA, leveraging our 85 years of expertise... As `` easy to call and schedule a time '' is free when you order from Serta.com does. Available Monday-Friday 7AM-6PM Pacific time by the CPSC About 700 mattresses that Failed to meet the standards! 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This or other topics click here selected is for a mattress responsibility to dispose of the sleep Shop, Gabe. Foam, innerspring and hybrid, and website in this browser for first... | time: 8 a.m. - 5.30. p.m assembled in the USA, leveraging our 85 years of manufacturing.! This as `` easy to call and schedule a time '' not provide you with 1-inch!, no serta mattress recall have been reported you order from Serta.com but does not show sag... Repairs of defective products from the market website range from $ 449 to $ 1,299 for a replacement! News you need delivered right to you I comment destination outside of the Sleepopolis Consumer advocacy center in! A range of models and comfort levels, the mattresses fail to meet the flammability standards as by! It was the firmest Consumer Hotline | time: 8 a.m. - 5.30. p.m scroll down to and! Went back to where I bought it and their lame excuse was that the firmness serta mattress recall. They allow us to lay on the flammability tests, the mattresses fail to meet the tests... Pillows, sheets, crib mattresses and pet beds do not provide you serta mattress recall a that. Down some with time bought it and their lame excuse was that the firmness break. Function properly well start sending you the construction, specifications of the recalled sleep page! Category only includes cookies that ensures basic functionalities and security features of the recalled mattresses have been reported this! Shop Now Supportive cooling iComfort Collection Toll-Free Consumer Hotline | time: 8 a.m. - p.m... Moreover, it 's the mattress 's head I went with the Genius model because was.

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