", "Flight was canceled with only a single email as notification, cost me an extra $160 to rebook at the airport", "Boarded quickly and easily, arrived 10 minutes early and flight smooth and no issues. ", "They were given passport and confirmation number The manager then insisted that I did not pay for baggage. ", "They didn't even put my bag on the plane, they left it in the transit airport in Kuala Lumpur. ", "Vietnam airline is a good airline, reliable, mostly on time. The airline service desk was unapologetic and did very little to help. Right after we got off the plane, we suddenly felt better. ", "the plane was dirty and hot and arrived at airport late", "We checked only 1 standard bag per persona and had to pay $72USD per bag at check in!!! Push the button, it will spring up. The fruit tasted rotten and the food didn't seem as fresh either. There was no one to confirm the 4:30 wouldn't end up cancelled too, so we booked with another carrier.
To make matters worse, we had 3 small bags and intended to check all 3 in, now we did not want to pay $216, so we took one of the bags with us and of course had to part with the christmas presents that we wrapped for each other at the security line.
", "Very basic, to change time I had to go to their office downtown at very specific times, wait a long time. Seats are small and compact and the seat belt for the airline is small for a bigger person and not meaning over weight. Decent amount of leg room, considering it's economy class. Uncomfortable. while boarding staff try to sort us with seats numbers, good, but the procedure should be improved. Cambodia airport have amazing lounge and services. We were offered seats on an earlier fight which we eagerly accepted. ", "I would like a few more recent English movie choices. ", "Nothing, the entire experience was terrible", "They cancelled and rescheduled my flights 3 times - both flights to and from Siem Reap. Im not sure it was really the crews fault, but still sucked and not a great experience.
The airline drove another group for a different flight to their gate but the 14 passengers on our connecting flight were left on our own to run to the gate, only to watch the plane pulling away as we ran up. KAYAK is a travel search engine. Are we allowed to use cell phones during the flight? Excessively charged (nearly twice the original ticket cost) a change to earlier flight. I think thats a bit stingy of the airlines because no one is sitting there. vietnam airlines minh siem chi reap airbus a321 economy ho class They charged $5 per kilo so we had $100 charge between the three of us for two baggages checked. The boarding process was orderly and the plane was clean and modern. They charged me for each connecting leg. Add on charges- ticket no longer budget. We instead had to purchase additional tickets for a 1am red-eye. Was able to carry on way more than I should have so didnt have to pay for stowed baggage! One thing leaving out of Term 3 at Singapore if you go thru Immegration and want to eat the food is not great all and stay away from Burger King and for the 3rd time got sick again! walked to gate P11 and saw no one there, and there were no signs of what was happening, I checked Kayak app then I noticed that they changed the gate to L10 which is a totally different building ( 16 minutes before gate closure ), I had to run the whole airport to go to gate L10. Food and entertainment was not even present on the flight. ", "On time departure and arrival. I was completely exploited and I will never book this airline again. ", "Was able to buy last minute at airport. Nice in flight travel magazine. Scores according to KAYAK customer reviews, "Check in was efficient. Even on international flight everything is al la carte, no free soft drinks. Short flight so no food or entertainment to judge. Any recline would have been unbearable & painful. It is a pain for taller people with longer legs. hanoi siem vietjet route depart The company went out of its way to give me an aisle seat. ", "I will never fly with AirAsia again. ", "Crew was professional, relatively quick boarding", "Quick easy and simple. ", "We Pre ordered (and paid for) meals when we booked our tickets, having flown Air Asia before we knew what was good and what wasn't. Arrived at my gate 15mins before boarding time. ", "The Air France business lounge that Vietnam Airlines use in CDG Airport was excellent. prabang luang siem Thier are a rip-off to still wanted everyone to pay full price for the a meal and without no drink and pay extra for water and wanted people to pay for ice. Staff were very friendly. This was our first time with AirAsia and we felt we were robbed. Sometimes travel dates aren't set in stone. This is OK for short people with short legs, like average Vietnamese customers. Lights out for no reason. I didn't bother though. No announcements about the delays. That's disgraceful. ", "seats are very close, legroom is uncomfortable", "Food and beverages are not free. ", "I was charged $94 canadian to check one bag that weighed in at 10kg. It felt immensely unsafe as the plane rattled and moaned throughout the flight. From then on all I have to say is that the planes have no entertainment, no leg room (they are known for the insanely tight seats) and no food. We had to wait 3 hours to get a later fligh. I couldn't automatically board the plane on the phone at all. Blanket received not in a wrapper and smelled of another person. But at the airport i have paid the extra luggage easily (18$ for 20kg) Siem Riep to Bangkok.
Since my son and I had already used our one time entry visa into Vietnam, we were not able to join the rest of the group at a local hotel. It was the last flight of the day. Terrible crew attitude. ", "We went to queue up as soon as the counters numbers were on the board and opened, we waited for at least 50 minutes before we were able to check in. Flight attendants were courteous and helpful. ", "My knees were touching the seat ahead of me although the seat was upright. I just gave up and slept. If your flying dates are flexible, you should consider flying to Ho Chi Minh City on a Wednesday, as we generally find the cheapest rates on that day for this route. Crew doesn't care. I also got hammered on the baggage charge, I did not see when booking that I needed to pay in advance for checked baggage, I had to pay over 2,000 Baht at the airport - really annoying especially as it meant yet another long line! I'm so appalled and disgusted by this airline - And warn other travelers to fly with an alternative company. Only half full so easy. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Siem Reap to Ho Chi Minh City. No food at all unless preordered. It was as t even 7:30 when they dimmed the long guts. ", "late flight from sg,will usually depart on time", "they moved to changi terminal 4. ", "I thought I saved money purchasing with AirAsia until they charged me $240 for 26kg luggage at the airport counter. Flight attendees handed out the wrong immigration form to entire plane for China instead of Hong Kong. They charged $10/person and put as many people into a car/van as possible. Very annoying to have to collect and re check in at HCMC airport while in transit. I strongly suggest to Vietnam Airlines get rid of the footrests altogether, or find an easy-to-manage model. No checked bag fees. It takes a lot of strength to push the footrest into its former position. A window seat would have resulted in a badly hurting elbow. What was originally 7pm flight turned in a 1230am flight, 5.5HR delay. Managed brief rain-related departure delay well. ", "No delay, boarding smooth, crew excellent, leg room ok, nothing bad", "Check in was easy, food was decent, there was a TV in each seat", "The Premium Economy section is relatively small, and quiet. Neither of us had prior knowledge that the oversize baggage fee was extremely extremely overpriced. I have tried to book an extra luggage via the website but it was impossible. I was scared once I had boarded. siem penh phnom phn rep Terrible experience. No idea what was going on. Service personnel and especially the manager are totally incompetent. Once checked they found out that I had paid for baggage. Charged us more for our luggage than the tickets. ", "Ticketing desk chaotic with apathetic staff; no sense of first-come-first-serve; you have to be firm about people cutting in front of you and be sharp when they open or close the stations. vietjet siem reap indochina airstrip siem reap They could probably improve by assigning certain rows to use the front/rear door of the aircraft. But your AIRLINES ruined the experience. It was a very disappointing result. Boarding was fast cause everyone was upset. ", "Airasia is a budget carrier which will nickel and dime you. The floor and sink were covered with little shreds of shredded facial tissues from passengers trying to dry their hands. ", "I was charged over $200 for luggage overweight because I did not purchase it at time of booking. Carrie-on lugguage is very restrict on weight. reap siem 1999 At the gate, they put up both TPE and HKG boarding information which confused the passengers.
", "Very bad communications delays were not advised prior", "Used a cattle car bus to board. 20 minutes to the boarding time I got confirmation that my luggage weights are correct and given a boarding pass to gate P11. And everything else cost money as well -- even water in the plane. Nah check was almost as much as the ticket. need to pay more again.but100 Dollar for credit card booking?
Why not allow people to be comfortable? Even water cost money so you might as well bring your own. Not enough instructions for self-service but no one on the floor to assist people. Are vanpool had 9 people, $90 for the van in total. Very unsatisfactory and a waste of our time now I would like to refund my ticket!!!! ", "Boarding on the 787 Dreamliner was ok French wine selection was good", "Food was average Limited entertainment movies etc Seat was uncomfortable and rocked either broken or poorly adjusted - thrilling on landing!! ", "That I had to pay to check my bag.i haven't had to check my bag once my entire trip and they refused to give me my boarding pass until I paid and checked my bag .it was terrible and unprofessional and I haven't had a problem until I got on this flight", "Included snack/small meal on flight was nice. when we arrived at KL there was again no communication and they then told us there was to be no accomodation, they had flat out lied. The rest of the flight was uneventful. This is offensive and ridiculous to charge $72 per 10Kg bag when their website isn't even allowing to prepay at a lower rate. ", "This was our third short flight in se Asia and our first to be charged for luggage. I got my bag 24 hours later. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Ho Chi Minh City from Siem Reap up to 3 days before/after your preferred dates. ", "on time friendly staff KL is good airport easy to get through and in to town on the train", "even on buses in asia you are given drinking water pay for it here", "Long check in lines at Siem Reap airport. To manage the lines that were formed both for checking in and to board. ", "Even for a reduced fare, I've never been on any other airline that even makes you pay for water. Nothing to do with the kind they have in Business class. ", "Flight was 2 Hours late and we missed our connection. And I was very suprised they served food for less than 2 hours flight! The only negative was the plane itself. ", "Flight was delayed by over 9 hours out of Colombo. The ATR 72-201 / 202 is the aircraft model that flies most regularly on the Siem Reap to Ho Chi Minh City flight route. ", "No inflight entertainment, no drinks, no food. That this flight offers no beverage or food without payment is disappointing. Terminal 3 is much better because of train connectivity. There will be better airlines coming and will provide better services. ", "Extremely long lines for check in and the smallest of seats on flight (absolutely no leg room and I'm a 5'4" 120lb lady). Will definitely use as my airline of choice when travelling in the area", "No communication of baggage fees - desperate service", "Boarding quickly when plane finally arrived", "The reader board still said planned departure at wrong gate. Already 4.30AM but there was still only 1 person at the counter. ", "I didnt have any food so am unable to comment on this", "Luggage check-in weighs luggage 22 kilos more than its actual weight and I was asked to pay almost RM650 ~ ($170), when I was asked to recheck they had to pull my luggage back and that took almost 40 minutes to later know that they made a huge mistake! At check-in, I was attributed a window seat, and the section was fully packed. The main plus was free 20kg checked in baggage. My seat was wet when we boarded. food and drinks are fine", "delayed by 40mins. ", "Staff were excellent. Cold bread roll and fruit Kayak need to have at least the most common fields in the booking like vegetarian meal request. Catering from Japan is edible. They charged $5 per kilo so we had $100 charge between the three of us for two baggages checked. ", "Luggage allowance for economy is only one check-in bag, as opposed to most airlines these days, which give two check-in bags. They had not checked passport and confirmation number. ventures indochina reap penh siem Cambodia Angkor Air, and Vietnam Airlines operate direct flights from Siem Reap to Ho Chi Minh City. ", "This was our third short flight in se Asia and our first to be charged for luggage. When I was on ANA airlines all the staff were very helpful and they seemed statisfied with their jobs. They are crazy! ", "The crew onboard was friendly, but the check in crew was average. ". The plane is old. ", "Transit assitance was good, would have been even better if it was highlight after ticket purchase in electronic form", "Took too long (more than 1 hour in queue) to check in at Sydney", "I choose this flight because of late departure time", "There was a long line for the Hanoi-Ho Chi Minh flights but with multiple counters devoted to this route alone we were checking in not long after having been dropped off at the airport. ", "There was a short delay. We were there early since 815am, and only got our boarding around 10am. First and last time I will ever attempt to fly with Vietnam Airlines. Worst purchase ever. You can then pick the flights that suit you best. friendly staff. KAYAKs flight Price Forecast tool uses historical data to determine whether the price for a flight to Ho Chi Minh City from Siem Reap is likely to change within 7 days, so travelers know whether to wait or book now. Only one bathroom in the back and we never saw someone go forward so we were t sure if there was one in the front. Is there a way to dry your wet hands with facial tissues? ", "Before and during flight the plane released a gas into the seating area that made us feel sick, with a headache, and suddenly feeling very sleepy. They didnt even provide free water on the plane. We nearly missed our flight as there were queue all around for security check. No lower back support. The last flight leaves Siem Reap at at 6:20 pm and lands in Ho Chi Minh City at at 7:35 pm. ", "No entertainment and the business class seat doesn't lay flat all the way. but is ok as already informed from morning entertainment is overhead screen aircon not strong", "We really enjoy the additional room in Premium Economy. It rained when we arrived in Ho Chi Minh City from phnom Penh. Staff did their minimum job and that's it no drinks during flight etc strange during a day flight they dimmed the windows to watch movie I hate the offset seating configuration I'm 184cm and it was difficult to stretch out. Refused to credit back my credit card and said it would take 6 weeks for a refund. Cost us 820 usd at the REP airport. High baggage fee (USD 36) for not having pre-booked a checked bag online. =)", "No paper towels in the washrooms on the plane. All that to say, I wish I could get some money back, I would never have paid so much to check a bag if I had the opportunity to cancel the flight all together.
Overalll, the service of crew was satisfying. ", "We had to pay bag fees that were very expensive! ", "The flight was 3 hours late. It asked you to be there at the gate an hour before departure but it only started boarding maybe 10 mins before and didn't give updates about departure delays.
", "Crew on board was responsive and really helpful with regard of needs of passengers. I mean none", "Immigration offload for no reason then asked to rebook ..", "Airport crew was friendly and provided umbrellas to everyone as they boarded plane. ", "The flight had many open seats, the crew helped to board passengers efficiently, the food was plentiful and they even offered wine on a 3 hour flight.
Boarding was quick and easy. Terrible experience will never fly again. No consideration at all! ", "It was quite bumpy throughout both flight were I was wondering why it was perfect weather. KAYAK searches hundreds of travel sites to help you find cheap airfare and book the flight that suits you best. They delayed our boarding and even after realizing their mistake they appeared utterly confused. ", "Being charged for water. For a no-frills flight, it was a great value", "Attentiveness, we were miss for food purchasing was abit rush. My group was given a 2hr delay notice by email. Leg room is atrocious, and the boarding is disorganized. Great service and planes leaving and arriving on time. ", "Flight was delayed a little during departure. Burger King Co. really need to take hard look at this Joint for very bad foods serving people and getting them sick and ripping people off with money. Confirm policies on booking site.
From no soda, the chicken nuggets tasting like fish, and the Burgees did not taste like burger very sickening! We were stranded at airport and was at the mercy of overpriced hustlers who charged 3x the normal price for a riding into town. I think this was the most disappointing because the language barrier was frustrating when needing help going the right direction and having questions about checking in. siem vietjet hanoi travelandy not to mention that flight was delayed by a good 1 hour! ", "Plane was delayed twice and nothing was communicated. For your return ticket, we recommend flying on a Monday and avoiding Fridays for the best deals. ", "Barely any leg room, very tight for average to small sized people. That way therere not too much congestion and waiting on the aisle. Bus late; long time standing on plane waiting to exit. 2. The list goes on. ", "It wasn't possible to check baggage through to Yangon despite it being advertised as a connecting flight. nang da airlines vietnam routes promotions siem reap seoul offers ", "Whats the deal? reap siem I have been being served the same food for more than 10 years. airasia siem bangkok reap launches flight direct october focusing indochina largest second its ", "A/V system was on the fritz for the whole plane; was not activated until 45 minutes into the flight and then kept cutting out for all passengers. ", "The flight sat on the runway for ages and there was no explanation as to why we took off and landed so late. I met another frequent traveler on the plane that said because of the service at the counter and on the plane he would never travel with AirAsia again. ", "No and No! Completely unnecessarily horrible. He then pushed me to hand over my credit card so he could charge me. Really, do Air Asia executives fly on their own airline?
Spent two hours claiming and rechecking in understaffed chaos", "Food and entertainment was not even present on the flight. ", "The flight was quick, limited turbulence, and the crew was very friendly and pleasant to fly with. Charged me a counter rate which was twice normal. ", "The seats in Economy Premium have a foot-rest, that is badly designed and badly kept. Missed our connection to Ho Chi Minh city. Search Ho Chi Minh City flights on KAYAK. One hour late. Somehow our orders were lost and we got the 'default' meal on all flights which was sweet and sour chicken meatballs which was almost as awful as it sounds. Very inefficient system. Keep your boarding pass stub for transfer. ", "Crew was accommodating, seat space for economy was generous and comfortable for a 2hr flight. ", "The r at of all of our interactions in Cambodia have been delightful", "The checking was rude confusing unpleasant. I would not hesitate to fly with then again. Only facial tissues. Boarding was fast. Our wait in the area outside passport control had no food or water and even though we asked they would not bring us anything to eat during the 7 hours we had to wait to get our boarding passes for the red eye. For the price paid (almost $300) for a return trip to Yangon from HCMC, this is expensive -- and I booked over a month in advance. ", "Food was nice and plane was clean and not too crowded. Additional full security check before gate left all anxious and some panicked about making the flight. Thank God it was a short flight. We walked in the rain to get on the transporting bus. MISSED BY 5 MINUTES AND GROUND STAFF VERY UNACCOMODATING", "There wer plenty of empty seats and the other people sitting in my row wanted to move to open seats but werent allowed because the seats apparently cost more money than our seats.
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