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Extra-person charges may apply and vary depending on property policy, Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges, Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed, Minimum Spring Break check-in age is 25 years old, This property accepts credit cards, debit cards, and cash, Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit, Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property. The Oasis Palm Hotel is a family-friendly, Mexican-themed resort aimed at the budget end of the all-inclusive market. The hotel provides good value for money for families, but couples wanting to unwind in peace and quiet should look elsewhere.

Wasted 1.5 hous there. The beach is amazing! Oh and the service, ugh, forget it. Food at fancier restaurants was good. Cancellation/prepayment policies vary by room type and provider.

Water activities. Staff at the alcool "huts" were very accomodating and we had a good relationship with most of them. So, having already decided that we did not want to stay in such a run down, noisy hotel we upgraded to go next door to the Grand Oasis Palm. The staff, the cleanliness, the beach, the bars and nightlife, the sushi bar. Also if you book into the Oasis Palm you don't have access to all the restaurants and amenities that you would if you book into the Grand Oasis. False advertisement for free Covid testing. That is 45 min a day wasted standing in line. The pools are great especially with the swim up bar available. Please check you have entered your email address correctly before continuing. This budget hotel off the beaten path first opened in 1990, and is set against the backdrop of Nichupte Lagoon and the Hotel Zone skyline. Nothing bad to say! Flat-screen televisions come with cable channels. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. by Adelaida Arzola. IF YOU DONT SPEAK SPANISH or are not mexican dont expect to get treated well they only cater to locals or spanish speaking even when you tip. We take this important means to thank you for choosing our hotel. Room rates include meals and beverages at onsite restaurants and bars. Our First Experience with all inclusive and it was as expected. Staff temperature checks are conducted regularly The shows are good. For reservations, contact the property before arrival using the contact information on the booking confirmation. Resort was nice, very family friendly. The food was good, although some of the restaurants were not actually all inclusive, or you had to be a club member/higher class guest, if you will, to enter. Clean over all. It is actually two hotels (Grand Oasis and Oasis Palm) sharing rooms and restaurants and the beach so we found it to be much busier than expected. Our room did not have drawers at all for clothing, no place to put a weeks worth of clothes. Not much entertainment. Drinks were free and ok, just really watered down as to be expected at an all inclusive. The resort provides an array of activities and entertainment options that are great for guests traveling with children. Employees looked mad, like they were just there to work, no one took interest to make us feel welcomed. 100% safe purchase process. The Clerk first told us that the hotel did not have balconies at all. We are glad to know that you enjoyed our resort, especially our restaurants which have a variety of food options. Protective clothing is not available to guests The food was so so. Don't try the pasta bar, so overcooked as to be mush. Registered guests are the only ones allowed to be in guestrooms. You can unwind with a drink at one of the 7 bars/lounges. Mar 4, 2022 The themed proposal of our standard rooms, shows fun decoration filled with imagination, where the youngest members of the family will enjoy and add a touch of adventure Our Family Suite, equipped with all the necessary amenities which will make parents and children have a relaxing, fun and enjoyable trip.

Contactless check-out is available oasis palm grand tripadvisor cancun Major wear and tear is evident through, All-inclusive resorts run the gamut, from intimate properties with high-end facilities to cheap hotels with a party atmosphere. Open daily. The next room was OK. no internet without paying..wi fi $5.00 an hour. The pool was nice and the wet bar bartender is excellent. Property follows a brand or regulatory agency's sanitization guidelines Cleaning and Health Protocols (Oasis Hotels) We are very sorry you did not feel welcome for our staff. Because of its great location, this resort is just steps away from shopping, Cancun's renowned restaurants and famous nightlife, making it a perfect choice for large or multi-genrational families. Espaciosas y cmodas habitaciones para familias de hasta 2 adultos y 3 nios. Property does not offer onsite COVID-19 testing For more details, please contact the property using the information on the booking confirmation. Enjoy the comfortable rooms that Oasis Palm has in store for you. We felt the hotel was a little worn.lots of small things needing repair and they were not very quick at responding to complaints !1st room we had stunk really bad, the paint on the bathroom ceiling was falling off in chunks the toilet plugged on first flush and that was the beginning. Service in general was good. Many different travel sites will offer discounts or deals at different times for rooms at Grand Oasis Palm and KAYAK will provide you with prices from a huge range of travel sites. Although the hotel's beach is not the prettiest in Cancun, the sand is of the white-power variety and the water is generally shallow and calm. The list goes on and on. The food options were not great for Vegetarians or people who do not eat pork/beef. Mini bar was never restocked, even the water. We were not told where and how to get to our room. The hotel is situated in Cancun's Hotel Zone at the north end of the Kukulcan Boulevard, a long stretch of road lined with numerous hotels that separates the Nichupte lagoon on one side from the Caribbean sea on the other. Any other arrangements must be coordinated with the property prior to arrival. Although the, This budget property is located in a quiet residential area on theNichupte Lagoon, overlooking the Hotel Zone.

Disappointed in long line ups for food and drinks, Food choices, line ups for food and drinks, No ramps for strollers. Sensoria chill out & spa: revitalizing treatments, jacuzzis and Balinese beds. The Oasis Palm Beach Resort offers 471 rooms decorated with a modern Mexican flair. $182 per night (Latest starting price for this hotel). Boat trips to Isla Mujeres leave from the port right next to the hotel. We booked happy shuttle for our transportation. We hope to have the opportunity to welcome you again to our hotel to change your perception of us. We did not have a balcony as we were promised. Bed sheets and towels are washed at a temperature of at least 60C/140F by Adelaida Arzola. beach too small lots of seaweed and crowded long waits for snacks and drinks even though hotel was only 60 percent full entertainment medeocre food same staff ignor you and r rude, windows in rooms dont open false advertising.

Enjoy a day at the beach kayaking, or relax with beach umbrellas. Avoid fraudulent agencies and secure your reservation directly with Oasis Hotels & Resorts. Staff at Kids Club were awesome The outdoor swimming pool snakes along almost the entire length of the hotel and is surrounded by plenty of tropical plants. Please fix the following errors to continue: "Resort was nice, very family friendly. That didn't happen either, we were limited to some restaurants and not all. Landed at night so we didn't get to see much of the resort until the next day. The internet access. Grand Oasis Palm is located at Boulevard Kukulkan Km 4.5 in Hotel Zone, 2.8 miles from the center of Cancn. We would like to thank you for sharing your comments with us and with all the team. This property advises that enhanced cleaning and guest safety measures are currently in place. ), great resort for families but if you want to party not the place food was good.. beach was small and crowded rooms were good with great views staff was nice reception is very disorganized took forever to check in and they lost our reservation along with many others disco closed way to early. The beach was full of weeds. The hotel is full of families with small children, they advised us after check in we could upgrade and use their facility next door including Restaurants and Pool access for an additional $300.00.

We boast several ways of communication, in order to provide you with clear information and the best purchase process experience. Commonly-touched surfaces are cleaned with disinfectant Travelocity, the Stars Design, and The Roaming Gnome Design are trademarks of Travelscape LLC.

The worst trip ever! If you buy something through our links, Oyster may earn an affiliate commission. Search for Grand Oasis Palm discounts in Cancn with KAYAK. Everywhere you turn there is plenty of comfortable seating and places for families to relax and enjoy each other's company. Staff not very friendly - they did their job, but not really with a smile most of the time. Oasis Palm All Inclusive offers its guests a full-service spa, a waterslide, and an outdoor pool. Our incredible Kids Club and KiddO Zone offer fun activities such as: board games, cooking lessons, gaming rooms, in addition to a small pool area with slides and mini lounge chairs designed for the little ones to enjoy big time, just to mention some of the attractions. Mar 14, 2022 Service is the worst I've experienced in any resort. Dear Lynette, Sincerely. Property does not require health documentation at check-in Boulevard Kukulkan Km 4.5, 77500 Cancn, Quintana Roo, Process in place to check health of guests, Hand sanitizer in guest accommodation and key areas, Screens or physical barriers placed between staff and guests in appropriate areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, All plates, cutlery, glasses and other tableware have been sanitized, Guests can opt-out of accommodation cleaning, Staff follow all safety protocols as directed by local authorities, Everything else was horrendous The food was disgusting. The service and restaurant staff was courteous at all times and constantly tried to please. No one greated you in or outside the hotel area, pool side. They said the policy for children is up to 18 years old.

This stay has listed several different cleanliness practices. There was not one friendly employee that stood out. Read comments above. this in our minds is a 3 star hotel. Some beaches on the eastern side of Cancun can be rough and a bit dangerous for ocean swimming. The representative even went as far to so show me pictures of their renovated rooms; however, this was not the case. Minor deficiencies with the room, but maintenance would come when promised. Terrible food as many people were food poisoned including my family. So confused and disappointed. cancun grand tripadvisor oasis palm oasis palm hotel cancun tripadvisor cobertura vista da Nightly 9PM show had sound and light issues - the talent put on a good show. If you want a decent meal, it's an upgrade. Been here three days try in go home and go covid no one wears mask on here nothing, Everything was so good, well except for the beach it wasnt that I expected, but great hotel and great service. This 4 star gem of a resort offers tons of family ammenities along with affordable pricing. The safe can be rented for $120 MXN per day. AC in room was noisy. by Cordially, Adelaida Arzola. Elevators were out of service. It's across the streetfrom the eponymous golf course, and a five-minute walk to Kukulkan Boulevard, where there are buses and taxis heading to the Hotel Zone's tourist heart., Suited for short-term stays, the 36-room Maya Caribe Hotel is a budget beach hotel with an optional all-inclusive plan. Property does not offer onsite COVID-19 testing, Property does not require health documentation at check-in, Guest accommodation is not sealed after cleaning, Electrostatic spray is not used for disinfection, Staff temperature checks are conducted regularly, Temperature checks are available to guests, Bed sheets and towels are washed at a temperature of at least 60C/140F, Contactless food service / room service is not available, Commonly-touched surfaces are cleaned with disinfectant, Reservation is not required for facilities onsite, Property confirms they are implementing guest safety measures, Staff wears personal protective equipment, Property follows sanitization practices of Intertek Cristal (3rd party expert - Global), Food service has been amended for enhanced safety, Protective clothing is not available to guests, Property follows sanitization practices of Safe Travels (WTTC - Global), Shield between guests and staff in main contact areas, Guests are provided with free hand sanitizer, Social distancing measures are not in place, Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico), Property follows a brand or regulatory agency's sanitization guidelines Cleaning and Health Protocols (Oasis Hotels), Property confirms they are implementing enhanced cleaning measures, Individually-wrapped food options are not available, Number of children who can stay free - 2, Cash deposit: USD 30 per stay for guests under 26 years old, A tax is imposed by the city: USD 1.42 per accommodation, per night, Fee for in-room wireless Internet: USD 10 per day (rates may vary), Fee for wireless Internet in public areas: USD 10 per day (rates may vary), Late check-out is available for a fee (subject to availability, amount varies), An in-room safe is available for an additional fee, Oasis Palm All Inclusive All-inclusive property Cancun, Oasis Palm All Inclusive All-inclusive property. Property confirms they are implementing enhanced cleaning measures Night life was non existant- club closed at 9pm and the snack bar at 10pm, Hotel was beautiful, and a short bus ride from downtown, Hotel staff were rude and unhelpful- did not care about safety of myself and my fianc, disco closed at 9pm- no nightlife.

cancun oasis palm tripadvisor First of all, allow us to thank you for taking the time to write your experience about our Oasis Palm hotel. The hotel offers direct access to the beach and 11 restaurants for guest enjoyment. If this treatment is indicative of the Grand Oasis name then it is must steer clear! Send me emails with travel deals, special offers, and other information. Hotel was very nice. Nice getaway where you can just be lazy and hang out. Romantic Columbus sunset dinner. Carefully read the reviews as they are accurate. Jun 3, 2021 Smoke detector Guest accommodation is not sealed after cleaning Staff were EXTREMELY friendly and always busy cleaning the grounds. They were able to get us in the Grand Oasis on Monday, I requested the $300.00 be refunded since we were leaving, front desk said it would transfer over & we would get a black band at the new Oasis. Gratuities and taxesGratuities and taxes are included. Open daily. You can ask for this service directly at the Oasis Plus Customer Service department. Nov 30, 2021 3 hour shopping at a do. Social distancing measures are not in place Yes, there is a restaurant on site. While facilities are extensive -- especially for eating and drinking -- rooms are decidedly lackluster and bathrooms could use a makeover. Property follows sanitization practices of Intertek Cristal (3rd party expert - Global) By creating an account, I agree to the Expedia, By signing into my Expedia Rewards account, I agree to the Expedia, url importing http://www.travelocity.com/Cancun-Hotels-Oasis-Palm-All-Inclusive.h8238-p2.Hotel-Reviews?rm1=a2&, There was an error importing /Cancun-Hotels-Oasis-Palm-All-Inclusive.h8238-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Cancun-Hotels-Oasis-Palm-All-Inclusive.h8238-p2.Hotel-Reviews?rm1=a2&, To finish creating your account, please click the link we just sent to. Took pictures and showed them to reception but no action was taken and we weren't given the option of moving rooms or any compensation for this. Search for the cheapest hotel deal for Grand Oasis Palm in Cancn. The hostess name was Samantha. It was such a relaxing environment, but still a party vibe for those looking it. The hotel is clean, the staff works round the clock to keep all areas clean. Mobile key entry is not available There is not 24 hour food so the partiers had no where else to congregate. Also many more "spring breakers" than expected.

Kids stay free! Oct 22, 2021 We are happy to know that you have enjoyed our food options and facilities in general. Staff were wonderful, ocean view was awesome but the windows didn't open so it was alittle stuffy, the food was fabulous. I came in with low expectations after reading a bunch of reviews, but our family had an excellent time! Call +01 (800) 446-2747. by Cordially, Adelaida Arzola. At some times, you could smell sewage. oasis palm grand cancun tripadvisor photo0 We reiterate once again our sincere apologies and we regret not having fulfilled your expectations. Our resort will take to enjoy several family activities such as live music, night shows, karaoke nights, in addition to a biking tour, the most fun kayaks, just to mention a few. Cordially, Posted by a verified traveler on Jul 10, 2021, Posted by a verified traveler on Jun 28, 2021. CST# 2083930-50. Worst hotel EVER. The beach was super crowded and more of a wading area than a swimming area and no snorkelling at all. When we were ready to leave trying to get Speedy Shuttle, that we paid for in advance and the number is disconnected. Please check you have entered your email address correctly. Luxury, comfort, and wide spaces are some of the features of this all-inclusive resort, located in one of the most beautiful beaches in Cancun. Along with a restaurant, there's a snack bar/deli on site. cancun oasis palm v31 Shield between guests and staff in main contact areas Beach was beautiful and really enjoyed it. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Property is cleaned with disinfectant Hotel staff did not care about safety of myself or fianc- locals were on the resort trying to buy our iPhone and threatening to kill us if we did not sell it. oasis cancun palm grand Do not book here!!!! I feel the reservation process for the fancier restaurants was a huge waste of our time. I would definitely go back. Quality of food was fine. Very good food and pleasant serving staff oasis palm grand cancun tripadvisor lifeguard pool check Most of the staff were extremely helpful and friendly (even the barmen who just keep serving free drinks forever), and the people trying to sell timeshare stopped bothering you if you told them "no" just once - much better than most other places I've stayed at. This is a hotel for families and so we would not go there again. On the other hand, we appreciate your comments regarding our check-in process and restaurant procedures; these help us to improve our service and create excellent experiences for all our guests. Had a hole in the ceiling in our room that caused rain to come in one night and cover the floor. Adults only in The Pyramid at Grand Oasis, Offers hotels in Cancn Outlet viaja y vuela. This property is on the beach. Only 1 of 2 wake up calls received. Lineups for using kayaks. There are also 10 bars and lounges on the property. All products are independently selected by our writers and editors. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. These amenities will be resupplied at the time your room is cleaned, so dont worry, as soon as you come back from a perfect family day, youll find all amenities restocked. Up to 2 children stay free when using existing bedding. Oasis Palm All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM. (No Security Lock) Called the front desk and was put on hold and hung up on, called a 2nd time, same thing. View from our superior ocen view was beautiful and room was clean. Do your research, there are many other resorts, better resorts in Cancun at decent prices. cancun oasis palm grand tripadvisor KiddO Zone: rea con atracciones exclusivas para nios. oasis palm tripadvisor grand Highly recommend. Beautiful beach, good kids swimming pool. Most staff were great. Electrostatic spray is not used for disinfection The hotel is about a five-minute drive from Cancun's celebrated nightspots, including the ever-popular Hard Rock Cafe, Senor Frog's, and Coco Bongo. The only thing we were a little disappointed in was the lack of variety in the buffet menu. Take a Luxury Family-Friendly Vacation in Cancun, Private beach, Outdoor pool, Spa and wellness center, Outdoor pool, beachfront, Spa and wellness center, Private beach, Fitness center, Restaurant, Check in anytime after 3:00 PM, check out anytime before 12:00 PM. The Grand Oasis Palm hotel and resort has a state-of-the-art fitness center for guest use, along with a cigar shop and a beauty salon. Booking mid- communication between itravel2000 and the hotel as we had to wait 3 hrs to figure out our bookings. Number of children who can stay free - 2 oasis palm cancun tripadvisor The hotel's all-inclusive plans covers meals in its six mostly Mexican-themed restaurants and drinks in its eight bars -- which include a swim-up and beach bar. When we first arrived we noticed that the hotel lobby and elevators were not air conditioned. Jul 16, 2021

Worst hotel I've ever stayed at. Free self parking and valet parking are available. No access to food inside your room (no fridge/mini bar). Activities and facilities/equipmentAll non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

- only 1 a la carte Anyways, I wouldn't go back but it was an ok experience. Everything in an upgrade. No wheelchair amps for people with kids. By proceeding, you agree to our Privacy Policy and Terms of Use. Beware, the walk from inside the airport to the shuttle area is a gauntlet of people trying to sell stuff and rides. Sign in to see exclusive Member Discounts. The hotel also offers meeting rooms for small gatherings and events. The service near the Grand side pool was almost non-existent. No air conditioning in common areas and it was so humid my asthma began to act up. Debit cards Oct 26, 2021 Food was horrible, two small elevators for huge hotel, to many children, the entertainment team sucks, not much to do if weather doesn't allow pool/beach usage, and sales people through out the hotel trying to get you to buy ANNOYING!

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