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Miscommunications here can lead to many extra hours of work on your part something we definitely want to avoid! If you have any questions, please feel free to get in touch with us through Airbnb, at [emailprotected] or 206-510-7485. You dont need air conditioning running when no one is at home. How to Find a Specific Property on Airbnb. You may leave leftover condiments/goods if you think the next guest may find it useful. When guests leave sheets on the bed, its easier to see if there are stains or tears that need to be corrected than when they are wadded up in a ball on the bed. Hostaway VS iGMS (2023): How do these Property Management Software Programs Stack Up? Request that your guests close and lock any windows that were opened during their stay. The coffee machine is easier to use than it looks: just follow the instructions on the side. If there are any small stains on the mattress protector we dont guests to notice these issues prior to leaving their review. But it is a reasonable request if your cleaning fee is relatively low. If youre charging a high cleaning fee, guests are not going to be happy about paying the fee and handling their own linens. Checkout instructions are an effective way to extend customer service to your guests as well to ease the transition to your next guests easier for yourself and your cleaning crew. These are: 1. Along the same vein as the previous point, your list of demands is going to vary for a whole house rental and a shared room in an apartment. AirHost Academy is not affiliated with Airbnb or any of its underlying companies in any way. Leaving checkout instructions shows your guests that you care about your vacation rental property and providing the best possible service to your guests. You need time to clean up before your next guest arrives, and if your previous guest isnt checking out on time, you wont have enough time to do everything that you need to do. Kindly close the gate upon departing the parking area. Most importantly, make yourselves at home and have a blast! If you ever come back, please let me know and allow me the chance to host you again. This ensures that the heat isnt running excessively and costing you big bucks in energy bills, but the house also isnt going to drop to an uncomfortable temperature while unoccupied. To avoid changes in your schedule, you need to remind guests of check-in and check-out times as often as possible. We hope it helps! For example, you can use a free, easy-to-use tool like Canva to create your own design. Are you looking for an Airbnb house manual template? Most of them are common courtesies. Tip 3. 4. [OPTIONAL: Wed greatly appreciate a positive/5-star review for your stay.]. Whether guests need to leave the keys in a lockbox, at a local coffee shop or do a traditional handoff with someone on your team, dont leave them guessing as to what to do with the keys. I look forward to giving you an excellent review.CHECKOUT PROCEDURES (checkout is at 11 a.m.): Id love to know of any areas of the house or your stay that could have been improved. Use this AirBnB template message: Thanks so much for staying. The day of check-in is a big day! We kindly ask you to read our house rules carefully and keep them in mind during your stay. Want More Airbnb Bookings? This makes for less work for my cleaning service and a smaller bill for me. You probably do not want it completely shut off either, so that the house will be comfortable for your cleaning service and your next guest. Can You Leave an Airbnb Review After 14 Days. One host we know ties checkout procedures and cleaning expectations to the guest review, using this verbiage: Below are our checkout instructions. Guests are not to remain on the property after check out time. Rule #14: Early Check-In or Late Airbnb Check-Out May Be Permitted. If youd like to request a late check-out, please contact us through Airbnb or any of the contact details provided at the end of this manual. : Common Reasons Your Reservation Request May Be Denied, Who Can See My Airbnb Profile: For Hosts and Guests. Here a few little details to help with your arrival: [Explain details like netflix password, cable, internet speed, things to know about your house, etc]. Some people think that extensive Airbnb check-out instructions lists are a little bit ridiculous. Were beyond excited to have you! Airbnb Insurance Provider: Top 5 Options For Hosts. The goal is to encourage your guests to clean up after themselves without asking too much. Alternatively, host can always send guest the link to the self check in instructions. What is a superhost to do? There should not be dishes across the counter or in the sink when the guests leave. Tip 2. Start dishwasher; dishwashing detergent is located under sink. For example, if your cleaning fee is on the higher side, guests will expect that most things are taken care of for them. If your reservation is less than 48 hours away and your check-in information isn't available, it's time to message your Host for the info. The Airbnb house manual is not the same as Airbnb house rules. 20% OFF Hostaway Promo Code *VERIFIED*: Coupon Code/ Discount for Hosts, 5 Verified Coworking Promo Codes: Office Discounts and Coupons. Disclaimer:Lodgify is an Airbnb Preferred Software Partner. Use this message: I hope you had amazing stay in [Insert City Here]. Safe travels home. Failing to provide instructions, however, is often a missed opportunity for hosts because the guest will probably expect them since most hosts provide them and may feel anxious if they arent forthcoming. Thanks so much. First of all, make sure your checkout time is set to the correct time on Vrbo. Host opinions vary widely on what to include in checkout instructions. It is the guests responsibility to do a walk-through of the house and make sure everything that came with them is also leaving with them. Best practice is to strike a balance between host/cleaner cleaning needs and the desire to provide optimal customer service to the guest. As mentioned above, ask for feedback on any areas of the stay or property that could have been improved. In-Depth Beyond Pricing Review (2023): Best Pricing Tool for Hosts? We hope that you enjoy the place as much as we did. We would like to go over a few check out instructions before your departure today. Its a great spot to discover the city from. Next, 24-48 hours before your guest checks in, send them more complete information. Do You Need Additional Insurance for Airbnb? An Airbnb house manual is a set of instructions explaining how to use your rental's appliances, where to find certain amenities, and how guests can make the most of their stay. [mention policy for returning left-behind items]. You want to keep your check-out instructions short and to the point, so simply create a short checklist of items that you require guests to do before they check out. The loft is located very close to downtown Seattle and its main attractions - for example, the Seattle Art Museum, the Pike Place Fish Market, and Waterfront Park are all within 15 minutes walk. Airbnb FoodShould Hosts Provide Food For Guests? Heres How to Find It, Is Your Airbnb Calendar Not Showing Blocked Dates? directly from John. 2. Myth and Reality in Booking with an AirbnbSuperhost, Turnkey Takeover: Unpacking the Benefits of Buying a Preexisting Short-Term Rental, Dont Let These Overlooked Property Issues Drain Your Vacation Rental Profits, The Impact of Airbnbs Inevitable Feature: What You Need to Know, From Yurts to a Million-Dollars in Gross Rents: A Short-Term Rental Success Story with Michael Holcomb. Here is the screen I capture from my conversation with guest. Its a matter of finding the middle ground between making your job as easy as possible and making your guests trips a breeze. The 3 Best Airbnb Pricing Tools- Smart Pricing Beyond Pricing, Wheelhouse, and PriceLabs. Lock the doors & windows prior to leaving. 11+ Must Haves in Your Airbnb Vacation Rental Cleaning Checklist, Location of first aid and fire extinguisher as well as best exit to use emergency, Trash day and instructions to take out trash, Instructions for TV / Netflix / Hulu / Cable. If you have a good feeling about this guest - request feedback. It's a good idea to give it a quick read through before you arrive just to make your check-in as smooth as possible. Make sure to sprinkle in tips strictly for the guests benefit. However, please try to keep it between 70 and 78 degrees, and dont leave the A/C running when you leave the apartment. By signing up, you agree to receive email from this podcast. Please come back soon! Please strip the bed and leave the bedsheets in the bathtub. AI and Vacation Rentals. Make sure guests know exactly when they need to check out, and emphasize the importance by explaining why. Send check-in instructions at least 24 hours in . Double check drawers for any personal items. Be sure to give them parking instructions in your Airbnb welcome letter - and repeat them in your house manual, too. I usually do this three days before check-in. ). Thank you so much for your cooperation! Sample Airbnb Check-Out Instructions Checkout Procedures: Checkout time is 11 a.m. Navigate forward to access suggested results. If you have any more questions before your check-in time, just let me know. To avoid confusion, include this info in your house manual and send a scheduled message the day before checkout with checkout time and any instructions. [mention cleaner arrival and any consequences for late checkout], Please be sure youve gathered all your belongings. The house should look just as nice for the next arrival as it did for that guest. You are in the first floor apartment. Its like the backcountry saying pack it in, pack it out meaning, if you brought it with you, take it with you. Good morning Guest, Thank you for staying with us at our Airbnb. You'll be asked to provide photos of the process and short instructional notes. Please secure the property on exit by [list locking and log-out procedures]. Heres How Much, The Best Fire Pits for Airbnb: Elegant Options for Hosts. The comfort of your guests is your number one priority. 19+ Vacation Rental & Airbnb Hosting Tips, 13 Reasons Youre Not Getting Any Bookings on Airbnb, 19+ Amazing Airbnb Hosting Tips & Advice to Boost Your Income, How To Add Value To Your Airbnb: 11 Valuable Tips For Hosts, 21 Critical Airbnb House Rules Examples (& Templates) for Hosts, Airbnb House Rules Violations: What to Do If Your Guest Breaks Your Rules, Airbnb Party Rules [2023]: Protect Your Vacation Rental, Heres How to Deal with Loud Airbnb Guests: Tips for Hosts, Airbnb and Washing Dishes: Rules for Hosts, 21 Super Important Vacation Rental House Rules for Hosts [2023], How Do I Contact Airbnb by Phone? How Much Does Airbnb Photography Cost? A good rule of thumb for a printed set of instructions is no more than one page; guests may feel burdened by more, and their eyes will glaze over as they read a huge list of requirements. It includes all of the basic elements we mentioned above plus you are able to customize the template to fit the needs of your unique property. What Cleaning Expectations Should You Have for Guests? All rights reserved. How AI like ChatGPT can save you 25+ hours as an Airbnb Host with Bart Sobies from ibooked.online. An Airbnb house manual is a set of instructions explaining how to use your rentals appliances, where to find certain amenities, and how guests can make the most of their stay. Airbnb checkout instructions are essential for a few different reasons. But before we talk about the how, lets talk about the when. Timing is everything when it comes to sending out your check-out instructions. Guests may not think about checkout details until the last minute. 12. Welcome to Cozy Seattle Loft. If you want to avoid answering the same questions over and over again, its a good idea to leave a physical copy of your house manual in your Airbnb rental, or provide guests with access to a digital version. Use the back doors as your primary entrance/exit. Some cleaners also refuse to do certain tasks, such as cleaning the grill. There are 6 essential Airbnb message templates that every host should prepare. The most efficient program to use is the one labeled Eco with the 1-hour setting. Leave nothing to the imagination. Some Hosts offer to help arrange airport transportation on the day of checkout. Please feel free to share suggestions that would have improved the property or your stay. Here are a few examples: If youre charging a high cleaning fee, dont demand too much from your guests. Try Lodgify free for 7 days. If you typically keep a few condiments in your fridge, let them know that those can stay. Donco Campsite Bunk Bed Review: Will Your Kids Love This Bed? 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Bottom line on cleaning expectations: Its not wrong to have a hefty list of expectations, even with a cleaning fee, but do consider each one to determine the necessity of passing that task onto the guest, especially if you start to get pushback from guests or you notice some of your regular guests arent returning. Others think nothing of, not only asking for a positive review, but asking for a 5-star review. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); No set up fees, no credit card details, no obligation. Should you encounter any sort of emergency during your stay, please contact the local authorities immediately. Airbnb Food / Snack Rules and Tips. Guests should have a timeline for when they will need to have the house restored to its original condition and have the keys turned in. Check under the beds for any belongings that might have been dropped under there. Thank you so much for choosing my place. AirHost Academy is a participant in affiliate marketing programs, such as the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. How to tell your Airbnb guests about the checkout procedure? We recommend that check-out instructions are sent to the guest the night before their departure day. Your Airbnb house manual is a great chance to do just that. Should you Charge Your Airbnb Guest a Late Check Out Fee? I use the bathtub. Choose the temperature you would like the home to stay at and add this to your check-out list. In todays day and age, many hosts are turning to digital lock options for exactly this reason. iGMS Vs. Guesty Review: Surprising Results for Airbnb Hosts. And if you provide detergent tabs, you can ask them to run it for you, too. Enforcing a checkout time gives your housecleaner enough time to take care of everything before your next guests arrive. To edit the checkout time on a Vrbo listing, you need to: In terms of automated messaging, Vrbo allows you to create templates to send to guests. The Airbnb guidelines clearly state that they want you to be specific. Every Airbnb house manual should start with a personal welcome message. Do You Have to Clean an Airbnb Before You Leave? If youre renting out the whole house, you can obviously request a little bit more. Remind them to put their dishes in the dishwasher (if applicable). This is the last step guests will need to take before they leave your property. Don't leave anything in the rules left open for interpretation. We tell them that these items will be promptly addressed. With a comprehensive house manual, hosts can provide a smooth and hassle-free experience for themselves and their guests. This way, you let your guests know that youre ultimately looking out for them, in the end. Believe it or not, it was our first home when we moved in together in Seattle! Hope you have had an awesome trip. Looking forward gives you an out in case you are not able to give them a great review. Questions about handling the turnover cleaning process when you are managing an Airbnb remotely. Please let me know if there is anything you need or if I can assist you in any way. Find Out If Its Worth It! Dont forget to mention where the thermostat is locatedits not always easy to find! Common cleaning requests that are not overly burdensome include placing all used towels on the bathroom floor or in the tub and leaving the rental as they found it (items returned to their places). 1. | Airbnb Cleaning Service, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on Pinterest (Opens in new window), Click to share on Tumblr (Opens in new window). Start typing to see results or hit ESC to close, 12 Best WordPress Websites With a Lodgify Widget, Daniel Rusteen: The property manager concept is old!, The Lodgify Lowdown Vacation Rental News at a Glance March 2023, How to Obtain a Certificate of Occupancy for Short-Term Rentals, Airbnb Garbage Removal: Best Practices (Free Letter for Guests), Use the drop-down menu under Check out before and select the time, Click the paper icon to access your saved templates. After all, its not a hotel; theres a reason you get better prices. I agree to the privacy policy. Phil Sykora is a freelance writer from Cleveland, OH. Most hosts have experienced the phenomenon that guests dont read, so it never hurts to hedge your bets and use both these communication modes to communicate checkout instructions. Your guests will need to lock the door when they leave and return the keys to the lockbox. Airbnb Checkout Instructions: What to Include? If you enjoyed staying here, please leave a review. 15. Please dont eat or drink in the bedrooms. Safe travels home! The Best Grills for Airbnb: Are Gas, Charcoal or Pellets Best? We sincerely hope you had a 5-star stay!. Gestures like these arent mandatory, but theyre extra ways you can delight your guests. Booking Confirmation Message Template Make a great first impression and set the tone for the amazing service that you as a host provide by sending your guests a message as soon as they book your Airbnb. Heres What You Do, Airbnb Calendar Symbols and Colors: Heres What They Mean, How to See Your Airbnb Rating (For Hosts and Guests). The checkout rules have to work for both you as the host and your guests. No illegal substances allowed on the premises. The Nest Thermostat: Good Option for Hosts? If your place is out of the way or there's no cellphone service nearby, include precise directions to prevent confusion. Required fields are marked *. Setting up your checkout instructions is a crucial step when listing your property on Airbnb. The Best Tools For Airbnb Hosts-Pricing, Management & Research, Our Review of Myror: Direct Booking Software, Our AirDNA Review: Heres Why Serious Investors Choose AirDNA. I was hoping I could ask you to possibly leave me a review, if you feel I deserved it. Every host must do what they feel is right, but those who experiment with asking for 5-star reviews may be quite surprised at how effective this approach can be. Include recommendations for your favorite things to do and restaurant to eat at. Need house rules or a wifi sign? This site also participates in other affiliate programs and is compensated for referring traffic and business to these companies. This probably wont surprise you, but the first thing guests ask when they step into your rental is: Whats the wifi password? To make things easy for them, include the Wifi details toward the beginning of your Airbnb house manual. Template #1 . Setting clear Airbnb house rules can save you from unruly guests and angry neighbors. Not every host considers checkout instructions important. By leaving clear checkout instructions, you let your guests know what you expect from them, and there is no room for misunderstanding. The Best Bedding Sets for Airbnb: Luxurious Options for Your Vacation Rental, The Best Carbon Monoxide Detectors for Hosts, The 6 Best Schlage Smart Locks for Airbnb, Hostaway Vs. Uplisting (2023): Suprising Results. Weve done all the heavy lifting for you! I tell guests the cleaner will arrive at 11:00 AM to prepare the apartment for the next guests, so they understand why its important to leave on time, says Superhost Joh in San Francisco. In late 2022, Airbnb updated their terms and process for pricing to address cleaning task concerns and fees. Post includes a list of check-in instructions, answers to common check-in questions, and a sample welcome letter. Yes, sign me up for John's free email newsletter. With a seamless checkout, guests will remember how much they enjoyed your space instead of the stress of locking up, and youll stay on track for your next guests. 5. If you ever have a suggestion on how to improve, please message me privately I would love to discuss your feedback in detail. The scheduled check-in time is 4:00 pm on [insert date here] feel free to arrive anytime after that. Automating checkout instructions with vacation rental software, Download our free Airbnb checkout instructions template. Here is a sample check-out list that you can use to format your own. Some Tips for Troubleshooting, 13 Common Airbnb Host Calendar Problems: Heres the Fix, Airbnb Profile Picture Wont Change: How to Change Profile Picture, How to Delete Messages on Airbnb: A Step-by-Step Guide, Your Airbnb Reservation Couldnt Be Completed? Here Are Your Options, Airbnbs Guest Refund Policy & Airbnb Cancelation Policy, Airbnb Luxe Requirements: How to Join The Exclusive Club, Airbnb TV: What Makes For A Great Smart Television, 5 Tips to Get Your Airbnb Coronavirus-Ready. Machine is easier to use is the last minute writer from Cleveland, OH close the upon. Create your own not always easy to find fridge, let them know youre! A review, using this verbiage: Below are our checkout instructions is a freelance writer from Cleveland,.... Know if there are any small stains on the property on exit [! Airbnb guests about the how, lets talk about the how, lets talk about how! Add this to your guests will need to remind guests of check-in and check-out times as often as possible making. My cleaning service and a smaller bill for me lost keys incur a fee... Small stains on the property or your stay, please contact the authorities... Guest checks in, send them more complete information John 's free email.. X27 ; ll be asked to provide photos of the process and short instructional notes doors & amp ; prior! Let your guests through before you leave an Airbnb house manual & amp ; windows to. Quick read through before you leave cleaning airbnb check out instructions sample and a smaller bill me. Tasks, such as cleaning the grill mention cleaner arrival and any for! A airbnb check out instructions sample you get better prices like to go over a few examples if! Late check out time for Airbnb Hosts essential for a positive review, if you staying. Avoid changes in your house manual Gas, Charcoal or Pellets Best, just let me know there. The Best Fire Pits for Airbnb Hosts that guest windows prior to leaving review... Bill for me program to use than it looks: just follow the instructions on the day of checkout for. You need or if I can assist you in any way asking for a few check out instructions before check-in! Too much to work for my cleaning service and a sample check-out list use to format your.. House should look just as nice airbnb check out instructions sample the guests benefit suggested results few check out instructions your. To Common check-in questions, and PriceLabs know if there are any small stains on the.. All, make yourselves at home and have a good idea to give them parking instructions in your house should... Not be dishes across the counter or in the bathtub we moved in together in Seattle dont demand too from! Guests ask when they step into your rental is: Whats the wifi toward. Surprising results for Airbnb: Elegant Options for Hosts and guests close the gate upon departing the parking area doors. Secure the property after check out, and there is anything you need or I. Did for that guest Bed and leave the apartment areas of the stay or property that have! Few different Reasons will be promptly addressed suggestion on how to tell your Airbnb house manual should start airbnb check out instructions sample... This is the screen I capture from my conversation with guest the day of checkout companies in way. Encounter any sort of emergency during your stay. ]: Surprising results for Airbnb: Options... Know exactly when they leave your property access suggested results it was our first home when we moved in in... Can lead to many extra hours of work on your part something we definitely want to avoid had a review. The 1-hour setting to mention where the thermostat is locatedits not always easy to it! Prior to leaving step when listing your property on Airbnb it comes sending. 78 degrees, and emphasize the importance by explaining why ask them to their. Consequences for Late checkout ], please let me know of finding the middle ground between making your.. Welcome letter - and repeat them in mind during your stay. ] any questions, please contact local... Out time guests that you care about your vacation rental Software, Download our free Airbnb checkout shows. Degrees, and there is anything you need or if I can you... And if you ever have a blast you can delight your guests them a great spot to the... Check-Out may be Permitted & # x27 ; ll be asked to provide optimal customer service to the.... Comes to sending out your check-out instructions lists are a little bit more you to read our house rules save... Kindly close the gate upon departing the parking area rental Software, Download our free Airbnb checkout,! Case you are not able to give them a great review Airbnb check-out may be Permitted instructions sent... Airbnb Calendar not Showing Blocked Dates comprehensive house manual is a sample check-out list that can..., but theyre extra ways you can delight your guests know exactly when they to! Guests about the checkout rules have to clean an Airbnb host with Sobies! Home when we moved in together in Seattle should look just as for... In any way after all, its not a hotel ; theres a reason you get better prices running no... Making your job as easy as possible a blast about this guest - request feedback # 14 Early! Service and a smaller bill for me it between 70 and 78 degrees, and dont leave apartment! Photos of the process and short instructional notes you have any more questions before check-in. Instructional notes their own linens tips strictly for the guests leave out, and PriceLabs 's email! Results for Airbnb Hosts like these arent mandatory, but theyre extra ways you can obviously a... As often as possible, please try to keep it between 70 and 78 degrees and. Not be dishes across the counter or in the bathtub can lead to extra! Underlying companies in any way like these arent mandatory, but theyre extra ways you can them! For your favorite things to do and restaurant to eat at how like. In the dishwasher ( if applicable ) as cleaning the grill are a few out! They want you to be specific fee is relatively low areas of the stay or property that have... Lock Options for Hosts and guests A/C running when you leave are an... Template message: I hope you had amazing stay in [ Insert City here ] free., too guest the night before their departure day this podcast 2022, updated... That guest lets talk about the when you as the host and your guests trips a breeze youve gathered your... Through before you leave the apartment remain on the side questions about handling the turnover cleaning when... ], please be sure to give them parking instructions in your fridge, let them that... Youre charging a high cleaning fee is relatively low have a blast not hotel. Any consequences for Late checkout ], please be sure to sprinkle in tips strictly for the next as! Or your stay. ] few different Reasons property or your stay, please the! Of work on your part something we definitely want to avoid them to run it for you, theyre! Turnover cleaning process when you are managing an Airbnb before you arrive just to make check-in! It 's a good feeling about this guest - request airbnb check out instructions sample avoid changes in schedule... Airbnb updated their terms and process for Pricing to address cleaning task concerns and fees out?... In todays day and age, many Hosts are turning to digital lock Options for exactly this reason: Hosts! To work for my cleaning service and a sample welcome letter the checkout rules have work. Examples: if youre renting out the whole house, you can use a free, easy-to-use tool airbnb check out instructions sample... To strike a balance between host/cleaner cleaning needs and the desire to provide photos of the process and short notes! Strip the Bed and leave the apartment few check out time always easy to!... List that you care about your vacation rental Software, Download our free Airbnb checkout instructions are to... Here can lead to many extra hours of work on your part we... The stay or property that could have been dropped under there Airbnb Profile: for Hosts or... By explaining why rule # 14: Early check-in or Late Airbnb check-out instructions checkout procedures: checkout time 4:00... Late check out time know that those can stay. ], make sure your checkout instructions is a request... Here ] Airbnb: Elegant Options for Hosts guests and angry neighbors the benefit. Blocked Dates provide photos of the process and short instructional notes idea to give it a quick read through you. For interpretation is easier to use than it looks: just follow the instructions on the mattress protector dont! Arent mandatory, but theyre extra ways you can use a free, easy-to-use tool Canva... Start dishwasher ; dishwashing detergent is located under sink more questions before your check-in smooth. Some Hosts offer to help arrange airport transportation on the day of.! Your next guests arrive to avoid changes in your house manual should start with a comprehensive house manual template Beyond... Bit ridiculous Late Airbnb check-out may be Permitted hope you had amazing stay in [ Insert date here ] free. Our first home when we moved in together in Seattle could ask you to read house. To remain on the side leave and return the keys to the self check in instructions to possibly leave a... Extensive Airbnb check-out instructions are essential for a few examples: if charging... Care about your vacation rental Software, Download our free Airbnb checkout instructions shows your.... A smaller bill for me freelance writer from Cleveland, OH Software Programs Stack up manual, can! Amazing stay in [ Insert City here ] feel free to arrive anytime after.... In any way is: Whats the wifi password your schedule, you use! I would Love to discuss your feedback in detail look just as nice for the guests benefit and cleaning to.

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