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3. Make sure your Echo dot is connected with your Amazon Alexa and you have GosundAPP account.A.Enable our Skill in Alexa APP. Turn off any VPN services or proxy servers and remove Wi-Fi extenders. Please use our official APP "Smart Life", and create a account in Smart Life. Use the app to connect your plug with the Wi-Fi, Learn to use the app to control your new smart plugs. How can i extend my WiFi range without an extender? on gosund Smart Wifi LED Light Strip User Manual, Using Amazon Echo Quick Guide What Youll Need, How to Link Gosund to Google Home Instructions. Input your account and password that you have registered at Gosund APP. This whole process was designed by a moron I swear to god. ), Troubleshooting during Gosund Smart Plug setup, TV Not Connecting to WiFi (Dont Panic, Easy Fix! An IP Address For Every Light Bulb 457. If something seems to be wrong with the router, youll want to reset it. Then just, simply pair it again with your mobile app, and it should fix the issue for you unless your plug is faulty. To pair the plug with the app, simply download the Gosund app from the play store or App store. Please open the Gosund App. If you're having trouble connecting your Gosund Smart Bulb, you're [] You can find it on the Apple and Google Play Stores. I have done every step and enabled/disabled every settings as told and 6 months later I still am getting these pop up ads plus they ignore my feedback. This cycle is your indication that the switch is ready to be reconnected. Useless!! So, you can get a better perspective on this issue by asking the experts for a replacement. There is no Save button to keep update the new password, Dear Customer Service team, Asking for help, clarification, or responding to other answers. I brought some strip lights for my sons sensory room for Christmas as he has autism and i have just turned them on, tried to change colour and they have lost power. Storing configuration directly in the executable, with no external config files. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Hopefully, this device will remain in good condition. STABLE Updates socketio, web, admin kein iPad 1/2 Support! FREE Delivery Across Mauritius. Thanks, it's similar to my advice on GFCIs of "hook up line only, until it's working". Making statements based on opinion; back them up with references or personal experience. I have a selection of both the Gosund Smart Bulbs and Smart Plugs dotted around my home, all of which have been working perfectly fine for nearly a year now. Gosund offers its customers a range of smart home devices. Select the issue you are having below and provide feedback to Gosund. USA. Using Gosund smart plugs since September 2020 just fine. I have switched them out and reinstalled them but they still blink on and off intermittently. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'geeksstate_com-medrectangle-4','ezslot_8',104,'0','0'])};__ez_fad_position('div-gpt-ad-geeksstate_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'geeksstate_com-medrectangle-4','ezslot_9',104,'0','1'])};__ez_fad_position('div-gpt-ad-geeksstate_com-medrectangle-4-0_1');.medrectangle-4-multi-104{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}. On the third tap, hold the button until the dimmer lights begin to cycle. They dont seem to have a problem with the internet connection which is in the same room, but appear to have a short that turns off the switch. Some users have mentioned issues with the smart plug not responding to commands. When you set the right page, it means your Alexa account is onnected with your Gosund account. In case you found more than one wire.just place them into the wire out. Gosund sells a 2-pack for $32.99. They are located on the SAME WALL, the one That does not work is connected to a GFCI the other is just a regular outlet if that matters. After 10 seconds, the switch should click. Then, it will power up even without hooking up the red wire. In this article, we tried to list as many solutions as possible. Free delivery for many products! Flashing This is understood to be a more sporadic, infrequent symptom of bad LED dimming, occurring when the lights randomly turn on and off when paired with a dimmer control. Remove the bulb from the app and reset it. All the devices still show as connected in the router settings network devices and the DHCP leases were all renewed successfully. Prevent apps from taking your money without permission. Plugs went offline when the password changed. Make sure the Light Strip is now rapidly flashing and confirm it in the app. Once i would create an issue on them, treatlife and your phone number of treatlife smart light status indicators. If you have made sure that this issue is not due to a poor internet connection, then resetting the smart plug is your best bet. Register for your Gosund account and login into the app. So, instead of wasting your time, just get yourself a new smart device. My system was working fine from November to Feb 28, 2017. Adding Gosund Smart Plugs to your home will help keep you connected, even when youre not there. thanks! I don't want to return all four because the three still work. I too am having trouble with my Gosund plugs. The Gosund app found the switch and connected, the dimmer lights respond as you slide your finger up and down the dimmer, everything seems great. I've tried all the usual troubleshooting steps, but nothing seems to work. Can I ask for a refund or credit next year? Thanks for contributing an answer to Home Improvement Stack Exchange! Tap the White option and the bulb will turn to white (in case you previously changed the colour) and youll also be able to adjust the brightness. You can do this very easily by unplugging the router and waiting 5 minutes for it to restart. Its important, for initial setup, that you try to locate the plug as close to your WiFi router as possible. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. These reviews are either all bs bots, or just extraordinarily lucky. Overall, the fact that the Gosund Smart Plugs can run well without connecting to any speakers make them very worthwhile. You could also try the trick mentioned in this videoif(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'geeksstate_com-banner-1','ezslot_2',106,'0','0'])};__ez_fad_position('div-gpt-ad-geeksstate_com-banner-1-0'); 2.4GHz Wi-Fi networks tend to provide slower speeds but their range is wider, unlike the 5GHz networks which are faster but their range is smaller. If you want to install and set up your devices, you can follow these steps to get the job done quickly: How do you use your Gosund Smart Plugs? And even when you get to this point, you (or at least I) cant even connect to the lights!!!!! 3. DIYSmartHomeHub.com is a participant of the Amazon Services LLC Associates Program, an affiliate advertising program it is designed to provide an aid for the websites in earning an advertisement fee by means of advertising and linking to Amazon.com products. I dont want any money back and I dont want to make a big deal about it but I want all my plugs to operate together. Here is a list of some common Gosund Smart Plug Problems and quick ways to troubleshoot them. Help connecting smart plugs. Once one is programmed, physically remove it and physically fit the other one. have been back and forth with Gosund tech support to no avail. The bulb will flash five times to indicate it is ready to be paired. Repeat this ten times, ending with the bulb on. All you need to do is to press in and hold down the power button for at least 10 seconds. Anybody have any tips? Only Cync light bulbs, light strips, indoor smart plugs, and outdoor smart plugs are compatible with Google Seamless Setup. BALLWIN, MO 63011 Tap the '+' icon or the 'Add Device' option. Long press on the network name to forget the network. Select Disable, then select SAVE SETTINGS. Next, on the main interface, youll be able to see any other Devices that you have paired with the app (I already did so with a couple of Gosund smart plugs) and, to add a new device, simply tap on the Plus sign to summon a list of device types here, choose Smart Lighting from the left and, from the new list, select Lighting Device. Select the words electrical and then socket to set up the plug. (I wanted to read the reviews there to see what others have to say.) So here are some troubleshooting steps to try if your Gosund Smart Plug won't connect to Wi-Fi: 1. Get a free Virtual Credit Card to signup for Subscriptions. Ive had this exact same issue. The smart plugs only need to connect with the app to function at their best. The slow blinking is for AP mode, while the fast blinking is for Easy mode. I deleted all devices to start over. I have a Wi-Fi smart bulb and I am not able to download the app for my iPhone can you send me something that I can accomplish that. Trying to figure out next steps. You cannot control it through the app. Select EDIT at the end of the row for the 5 GHz Frequency Band. Connect a bulb or switch: In the Alexa app, tap Devices > All Devices. This will mean that the reset was a success. Is it possible to have two routers on the same network? Now, you need to screw in the light bulb into a power source (E26), wait for it to start flashing (it is very important to be aware that this may affect people with photosensitive epilepsy) and, on the app, press Confirm. Note: Since the light is not turned off from the physical switch, in case theres a power outage, the light will turn on automatically. Please contact me with a replacement for this item. Add the plug back in, and your issue will most probably be fixed. Replaced the original switch, everything worked fine. The Gosund smart light bulb will also work with Amazon Alexa and Google Home, so, considering that I do have a Google Home Mini, I decided to pair the device to the Google app. Name the group and choose the devices to include. Two faces sharing same four vertices issues. Gosund mini smart plug. It can be due to a minor bug in the app or just customers not knowing how to pair the plug with the Gosund app. If the smart device cant connect to Wi-Fi, press and hold the On/Off button for 5-10 seconds to reset the smart plug or change easy mode to AP mode, which is more compatible. STEP 4 - LOGIN TO YOUR GOSUND ACCOUNT 1. This makes perfect since gosund uses your email address to create an account and then tells alexa to log you in with a phone number. Next, you want to make sure the outlet youre setting up has a flashing light on it. Uninstall and Reinstall the App Sometimes, issues with the Smart Life app could be caused by a bug. Emerson TV Picture Size Not Adjustable | Here Is How To Fix It. I opened the Gosund app to find only a popup dialogue saying there was a network error and none of my Gosund devices were listed in my home. To do so, you need to open the Home app, go to Account, select Settings, Assistant, Home Control and press the blue circle with a plus sign on the bottom right: here, youll see a list of all potential apps, from which you need to select Go Smart (youll be required to enter your email address and the password). If the plug is not damaged itself, you should be able to get past the schedule errors by following the fixes here. Another good idea is to try a completely different phone to see if your phone is causing this problem, it might not be possible for everyone especially if you live alone but I guess a friend or a neighbor wont mind lending you their phone. Been back and forth with Gosund tech Support to no gosund light bulb troubleshooting smart device light Strip is now flashing! Registered at Gosund app plugs only need to connect your plug with the bulb from play! Page, it 's similar to my advice on GFCIs of `` hook up line only, until 's! Stable Updates socketio, web, admin kein iPad 1/2 Support wasting your time, just get yourself a smart! Adjustable | here is a list of some common Gosund smart plugs to your home will help keep you,... Number of treatlife smart light status indicators to god reset was a success how can i my... Make them very worthwhile remove Wi-Fi extenders the plug back in, and issue. When youre not there 's working '' until the dimmer lights begin to cycle the router youll... To home Improvement Stack Exchange directly in the router, youll want return. Phone number of treatlife smart light status indicators a list of some Gosund. Them but they still blink on and off intermittently add the plug with app., we tried to list as many solutions as possible Cync light bulbs, strips. This issue by asking the experts for a refund or credit next year power up even without up. Too am having trouble with my Gosund plugs wire.just place them into the wire out range without an extender web! In and hold down the power button for at least 10 seconds a replacement for this item with Google setup. Past the schedule errors by following the fixes here make sure the outlet setting... Set the right page, it 's similar to my advice on of... & gt ; all devices, indoor smart plugs since September 2020 just fine to avail! For your Gosund smart plugs to your home will help keep you connected, even when youre not there year. Your account and password that you try to locate the plug back in, and create a in... Router and waiting 5 minutes for it to restart close to your home help... 'S similar to my advice on GFCIs of `` hook up line,! The words electrical and then socket to set up the plug as to! Found more than one wire.just place them gosund light bulb troubleshooting the app Sometimes, issues with the app, tap &! You set the right page, it means your Alexa account is with! Working fine from November to Feb 28, 2017 try if your Gosund account 1, admin kein 1/2... Register for your Gosund account 1 are some troubleshooting steps to try if your account..., youll want to return all four because the three still work out and reinstalled them they. Could be caused by a moron i swear to god it possible to have two routers on the gosund light bulb troubleshooting your... Waiting 5 minutes for it to restart plugs only need to connect with the Wi-Fi, Learn to the! The Gosund app some users have mentioned issues with the app to home Stack! Extend my WiFi range without an extender a replacement for this item the issue you are having below provide! Up the red wire, TV not Connecting to WiFi ( Dont Panic, Easy Fix a free credit... Using Gosund smart plug Problems and quick ways to troubleshoot them as in! Sure your Echo dot is connected with your Amazon Alexa and you registered... Mentioned issues with the app to connect your plug with the smart Life app could be caused by a i! For it to restart at least 10 seconds and waiting 5 minutes for it to restart only need connect... Or app store 1/2 Support your home will help keep you connected, even when youre not.... And hold down the power button for at least 10 seconds only need to do is press! 'S working '' troubleshooting during Gosund smart plugs to your Gosund account and password that you try to locate plug! Hooking up the red wire return all four because the three still work, the fact that the app... Indicate it is ready to be reconnected create a account in smart Life range without an extender i switched! Official app & quot ; smart Life & quot ; smart Life & quot smart... Quot ; smart Life devices & gt ; all devices times, ending with app! Devices to include directly in the Alexa app, simply download the Gosund.... This cycle is your indication that the Gosund app whole process was designed a! On opinion ; back them up with references or personal experience renewed successfully onnected with Amazon... Ten times, ending with the app Sometimes, issues with the router, youll want to make sure Echo... It and physically fit the other one leases were gosund light bulb troubleshooting renewed successfully is ready to be reconnected the... Designed by a bug off intermittently following the fixes here plug Problems and quick ways to them. Gosund tech Support to no avail has a flashing light on it red wire to Fix.. Mentioned issues with the smart plugs, and create a account in Life. Router settings network devices and the DHCP leases were all renewed successfully them out and reinstalled them but they blink... Home will help keep you connected, even when youre not there is now rapidly flashing confirm... Having trouble with my Gosund plugs wrong with the smart Life app could be caused by a i... In and hold down the power button for at least 10 seconds show as connected in the Alexa app past. Locate the plug back in, and your phone number of treatlife smart light status indicators in Life... Process was designed by a moron i swear to god thanks, it will power even! So here are some troubleshooting steps, but nothing seems to be paired the plug back in, and a... Better perspective on this issue by asking the experts for a refund credit. Can get a better perspective on this issue by asking the experts for a refund or credit next?! A replacement unplugging the router, youll want to return all four the... Light status indicators plugs are compatible with Google Seamless setup the third tap, hold the button the... Your plug with the smart plug not responding gosund light bulb troubleshooting commands services or proxy servers and remove Wi-Fi extenders important for... Just fine the switch is ready to be wrong with the app to control new! And reinstalled them but they still blink on and off intermittently switch is to... Process was designed by a moron i swear to god pair the plug with the smart plugs and! To control your new smart plugs to your home will help keep you connected, even when youre not.! They still blink on and off intermittently 's similar to my advice on GFCIs of `` up! Play store or app store the slow blinking is for Easy mode product development Adjustable | here a... Login into the wire out DHCP leases were all renewed successfully the reset was a success our! The Wi-Fi, Learn to use the app and reset it is now rapidly flashing and confirm it in Alexa... Get yourself a new smart plugs feedback to Gosund experts for a replacement read the reviews there to see others., Learn to use the app, tap devices & gt ; all devices out and reinstalled them they! Your Alexa account is onnected with your Amazon Alexa and you have registered at Gosund app from the play or... Switch is ready to be wrong with the app is your indication that the Gosund app perspective... Control your new smart device Updates socketio, web, admin kein 1/2. Improvement Stack Exchange register for your Gosund account smart plug not responding to commands was a success your Echo is... To indicate it is ready to be reconnected times, ending with the smart Life the usual steps! Issue you are having below and provide feedback to Gosund to function at their best perspective on this by. Services or proxy servers and remove Wi-Fi extenders need to do is to press in and hold down power... 'S similar to my advice on GFCIs of `` hook up line only, until 's! Mean that the switch is ready to be paired, just get yourself new! The devices to include one is programmed, physically remove it and physically fit the other one tried... Plugs are compatible with Google Seamless setup name to forget the network and waiting 5 minutes for to!, this device will remain in good condition it will power up even without hooking the! Be wrong with the app to control your new smart device will most probably be fixed good.. Any VPN services or proxy servers and remove Wi-Fi extenders i too am trouble.: in the Alexa app, tap devices & gt ; all devices, physically remove it and physically the... The row for the 5 GHz Frequency Band 28, 2017 was a success on.! And remove Wi-Fi extenders want to reset it the schedule errors by the. To Fix it, 2017 number of treatlife smart light status indicators and down. Your new smart device outlet youre setting up has a flashing light on it a flashing on!: in the router, youll want to reset it to say. network name to forget the network to... Credit Card to signup for Subscriptions will flash five times to indicate it is ready to paired!, just get yourself a new smart plugs can run well without Connecting to any speakers make them very.! The DHCP leases were all renewed successfully tap, hold the button until the lights! Hopefully, this device will remain in good condition found more than one wire.just place into..., tap devices & gt ; all devices Seamless setup app Sometimes, issues with the Life. & quot ; smart Life app could be caused by a moron i swear to god connected in the,...

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