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Gutter installation does not come standard on the elevation chosen by the homeowner, it is an option chosen during the selection process. In order to assess their stated concerns, we would like to conduct an on-site visit with the homeowner and the Senior Warranty Manager in their area. This is the case in our home. *** contacted *** Electric to evaluate the property. Unacceptable by any standard. They then add insult to injury by now recanting their intention to reimburse me for the insurance claim paid out by my insurance company. We will be making all repairs/replacements necessary to ensure two vehicles are able to be parked alongside one another. 5.0. Rick said their expert didn't know what he was talking about & denied repairs4) Electrical issues. Due to COVID, we were not able to have our inspection with Mungo (L*** P) until 11/11. I have attempted to return a phone call to Dale Garrett three times this week in an effort to resolve these issues. From the beginning we were told closing date was June 30th but could vary forward or backward. Be the first to find this review helpful. Now that we've lived in the house, we have realized that the lot is not properly graded. Worked on my time. Mungo Homes Gives Back My experience with Mungo as a first-time builder despite all the COVID restrictions, has been stress free. Water leaking on side wall not ceiling. That negligence could have caused bodily injury and not just a broken windshield. 2020-07-02. This complaint was posted by a verified customer. The 2.5-month suspension and the additional protective measures we have put in place to safely resume service, have resulted in longer wait times than we are accustomed to providing. 2,956 sqft. This is not a space issue. At that time the *** Technician *** indicated that there was an issue with the attic not receiving the proper high voltage. Instructions for work was clear to complete at each location. 06/01 - Sent follow up email to HVAC and Mungo. In our contract we requested a double 16 foot driveway due to him needing somewhere to park his service van. Customers are unhappy with the way Mungo Homes has handled their concerns and the lack of transparency in the building process. While on our honeymoon the week of 6/14 I called Pam J and Chris to complain about them not communicating with us enough. So, we are here to share the real tea on what's going on in Congleton Farms and other Mungo communities. They keep trying to pin this sewage problem on us and all the rain had been digging holes and moving dirt from the start . 3) Finally, I am insulted that Mungo continues to say that the other stones were checked after I have continuously stated that the contractor ONLY replaced the one that had fallen. Read customer reviews and common Questions and Answers for MUNGO Part #: MG241722DJ on this page. Mungo continued to use *** siding, despite class action lawsuit. Due to extenuating circumstances surrounding COVID-19, we are experiencing longer wait times than we are accustomed to providing. Conway, SC 29526. So i cannot agree with the response bc it sugars things like they have been doing everything when I have had to initiate the move on having a test done before they even tried to do anything. Presumably, this is a result of sanding drywall during construction. A few weeks later, Reuben T. was working at another property in my neighborhood. The homeowner touched based with *** (HVAC company) regarding issues the the HVAC unit. Well guide you through the process. I have reached out fo cooperate leaving messages on different people lines to call me back and i haven't heard from anybody! Richmond American 3. Our lenders have been ready for weeks. I feel like I've been deceived and Mungo was aware, especially since one of their warranty managers directed me to file a complaint to have my issue resolved. Since then every person they have sent has never seen the issue before and every person I've hired on my own has never seen this before. Our real estate agent *** notified them May 31st of the incorrect pouring. He gave me the number of someone named Billy who arranged it. Mungo National Park is part of the Willandra Lakes World Heritage Region. SOLD APR 6, 2023. Mon-Tue 11am-5pm. MUNGO HOMES - Request Information - Real Estate Services - 138 Canal St, Pooler, GA - Phone Number - Yelp Auto Services Mungo Homes 2 reviews Unclaimed Real Estate Services Edit Closed 8:00 AM - 5:00 PM See 6 photos Write a review Add photo Location & Hours 138 Canal St Ste 203 Pooler, GA 31322 Get directions Edit business info About the Business Cons. Spoke with the owner Neal about this and how disruptive it is and why they couldn't at least give us notice so if we work from home etc we could make arrangements. He indicated that he forwarded the complaint to his associate. Sexual Orientation Sexual Orientation Disability Veteran Status Want more demographic options? Fourth time: (October ) The same leak has returned again. The builder was unaware that state law in South Carolina dictates that auto insurance companies must offer zero-deductible auto glass coverage. Business Response A warranty review visit has been scheduled with the homeowner and our Senior Warranty Manager for May 6th at 11:00 AM. If Mungo is not willing to fix it then they need to make sure *** Warranty does. Business Response We are in the process of getting the homeowners warrantable items processed for their home visit. I immediately called FHA and also got another lender who said we were not Sanction and said if we used them they could closed in 10-12 days. MUNGO HOMES Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: Mungo Homes There may be more reports for "Mungo Homes" For more results perform a general search for "Mungo Homes" Showing 1-2 of 2 Found Reports For more results perform a general search for "Mungo Homes" Wondering if a report is missing? Submit a complaint and get your issue resolved. Every day, you can find us in our kitchen using fresh ingredients to make classic Italian meals and Italian American twists. Mungo just does what everyone else does to stay competitively priced or else they would quickly go out of business. In this moment I then understood this isn't really OUR house, this is Mungo's house that we MIGHT buy based on our $3,000. We don't want cosmetic repairs, we want the foundation fixed. *** XXX-XXX-XXXX, ***@gmail.com, Shugart homes, a division of Mungo homes built Camden Park neighborhood. We were advised by Mungo the issue was fixed and so proceeded with our closing. I call and text my builder again. We are fully committed to fulfilling our warrantable commitments to each and every homeowner in the safest manner possible, and we apologize for any delays that may occur as a result. This has been the worst experience ever and I wouldn't recommend anyone to a shady company that does not correct problems that I told them about 2 months in! The Australian outback images contained within this book are part of a collection from Broken Hill, Fowlers Gap, Lake Mungo, Lake Eyre and the Simpson Desert. Helpful. Mungo Homes strives to ensure every homeowner is made aware of the care and maintenance of their purchase. On October 18, I sent Reuben the follow-up email, requesting an update on the insurance claim reimbursement that was promised me. I had a house built by Mungo Homes Inc in March. A regional builder, Columbia-based Mungo Homes, has identified 13 homes from Johns Island to Cane Bay that are "not under construction (but) can close by the end of the year," Jenkinson says.. Please help me to get Mungo to fix leak. l spoke to Precision Landscaping and The Crawlspace Medic came out - they saw that the house next to me- has a lot of run off from their rooftop and hill and from their driveway- that is running down the property line- causing standing water and bad erosion straight down to the back end of the hill - My complaints were directed to next manager- Lane- Lane then showed up with his boss- His boss told me that MUNGO is not RESPONSIBLE FOR THIS erosion and that they won't fix it and they do not install FRENCH DRAINS- so one week later and I am meeting a new neighbor at unit 423 who tells me she got a French Drain installed right away and she got gutters too. Scorched wires, flashing lights, & both legs of power replaced. Therefore, surfaces in our home always have a white film of dust. I canvased the entire neighborhood and found that our home was the only home with this issue. If you are interested in learning more about the history of Mungo Homes, we invite you to click on the following link to view a short video clip. The homeowner states Mungo Homes was a no show for their 30-Day Visit on January 12. We are now in the middle of February and have had no contact from any parties. These standards will vary upward due to frost, snow or saturation. Ashton Woods 7. We had an inspection performed prior to purchasing the house. Mungo Homes Customer Service less than expected - Mungo Homes Mungo Homes Poor quality homes Sensible Home Warranty Total scam, charged me $2,000 for home warranty and refuse to repair AC unit Sensible Home Warranty This type of terrible and mismanaged home warranty business McBride & Son Homes The Mungo warranty department states that since the dust is not a carcinogen, they are not responsible. On 7/7/2022, I discovered bubbling at the rear of the home while attempting to remove the pinestraw and lay mulch. Location Property Info Property History Schools Similar Homes Contingency Contract View All Map Street View Property Details for 108 Indigo Pointe Drive, Unit LOT 250 Style Traditional Subdivision Indigo Pointe Parking/Garage I contacted the builder to place a warranty request on Sunday, June 7 to request repair. They tried to fix it again, unfortunately, the leak came back. As a promised resolution to that claim, I was promised a $300.00 gift card and resolution of issues previously discussed with the AC unit and other items related to the home. A Mungo Homes representative will reach out to the homeowner directly to seek additional information and schedule for a roofer to address this issue right away. 5y ago. More than a fifth of workers at St Mungo's are set to strike over pay after Unite members at the homelessness charity backed a walkout #UKhousing. I'm certain an attorney would file suit against both Mungo and QBW in the event this is not structurally repaired. Then I contacted them again on 05/04 and 05/06. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. See the estimate, review home details, and search for homes nearby. I closed on my beautiful Mungo home in the *** of *** (Lot#) on May 13. Before it becomes structural and I have to have my house condemned. I want this fixed. This time I lost. He asked to see if I could reach them myself. We assure you that, although it is taking longer than expected, you will be contacted in the order in which your request was received and we will fulfill our warrantable commitments to you in the safest manner possible! Mark Madden was the warranty manager assigned to review my issue. We have requested numerous times that Mungo have the ducts cleaned by a professional service, but they have refused. Business Response We are working to accommodate all warranty requests in a timely manner. $770,000. September rolled around and here we are still begging mungo to come out and remove the paint they had splattered on our flooring and windows, when our low and behold, our shingles start falling off. Once those concerns have been evaluated, we will determine how to proceed. Art review: Tartan, V&A Dundee. I called and left message for dale with no response back from them to this day present November 2. This time it was fixed, but the repairman said it looked like a bomb had been set off in our AC unit and whoever installed it did a very poor job. A Mungo Homes representative will be in contact with the homeowner directly to seek additional information and to schedule a visit to the home. Mungo covered the holes with some sod-but that did not fix the problem properly. Was able to work schedule as needed. When we reviewed your claim, we were happy to learn that you had not been inconvenienced with a deductible and that your insurance policy covered the windshield replacement in full. For the last claim, promises were made but not fulfilled Business Response The homeowner has been contacted and we have verified their list of concerns. There were several miscommunications during this time about who was supposed to contacting the vendors for repair. The company is facing issues related to poor customer service, lack of communication, and delayed construction timelines. The other issue I am very upset about is that my home is missing gutters. This position is responsible for coordinating and monitoring all of the construction activities in an assigned location (s) to insure consistent methods are being followed to . Now we are having to think of ways to get a power of attorney to go get the keys on OUR first home together because I cannot miss medics school and my husband cannot miss work as they held this job for him for 3 weeks waiting for us to have a home. This is just absolutely poor workmanship and a direct reflection of using cut rate contractors. In the meantime I am patiently waiting before he comes I have someone look at it. The homeowner contacted the Mungo Homes on January 17, 2022 regarding issues regarding some discrepancies as far as the readiness of the home. Regardless, sanding dust blown from the HVAC system is definitely an irritant that should not occur in a brand new house! I received a response that all non-emergency repairs were on hold due to Covid on 5/18. ft. home is a 4 bed, 3.0 bath property. In order to do our part to slow the spread of COVID-19, we suspended warranty services March 16th through May 31st. Upon moving we noticed that our driveway would not fit 2 vehicles even though we have a 2-car garage. Meaning even Wake County expects the driveway's size and shape to be what was provided. It is now 4/19 and neither Mr. L nor anyone else at Mungo has attempted to contact us to resolve this issue despite repeated requests on our part. We have attemted to fit 2 Honda Accord's side by side. David Weekley. I don't have any cons about working for Mungo Homes. They told me today it will cost me 5,000 to 7,000 they must think I'm rich and stupid to fix a problem I made the aware of in april after the irrigation was installed and the rest of the yard was graded. 07/05 - HVAC Company sent another email to Mungo, stating landscape issue, not HVAC issue. Consumer Response I'd like to withdraw my complaint Mungo has agreed to rectify the problem Thank you, *** Consumer Response Mungo Remorse- is all I can say- Too many problems to list- and I'm getting dismissed and delayed by upper management I am a brand-new home owner- purchased a mungo home in south carolina. 5. Review of Overall Experience. It would appear to us that Mungo is ignoring us in the hopes we (and our foundation/grading issues) will disappear so they don't have to repair the problem. Business Response We appreciate the response. If a project manager had been continuing proper communication we could have seen the in correction in the photo. I complained about not receiving notice of the jackhammering. I have not been able to decorate or anything. This was an extremely unusual occurrence - one that our builder team had no prior experience navigating -- which may account for the confusion that followed. We expected more from Mungo Homes but we were sadly mistaken. Business Profile Mungo Homes Home Builders Headquarters Multi Location Business Find locations Contact Information 441 Western Ln Irmo, SC 29063-9230 Get Directions Visit Website (803) 749-9000. Purchased 05-Many documented cases of Mungo informed of issues & refusing to address & then cover up. This is caused because there was never any flashing installed on the trim pieces. At this time, the homeowner may choose to reach out to Quality Builders Warranty Corporation, who holds the remainder of the extended warranty on the home. A check was not issued because an out-of-pocket expense was not incurred. I have attached a snippet from the PreContruction Meeting, Survey, Approved Plot Plan Permit and a photo of the mud/water we drive through on a daily basis. Who buys a home with land they cant enjoy! You can also call us on 020 3856 6068. We're having difficulty getting Mungo to fix warranty issues related to our foundation/grading as well as a few other items. We are now in the process of having a third party to test the substance to determine it's make-up. 24 hours later, they email me a letter that they closed with someone else and we will not get our deposit of 10k. NOT flying off, but actually sliding down the roof. Mr. Christopher Condon, Regional President, Mr. Gavin Green, Vice President of Operations, Ms. The Mungo family started building new homes in Columbia, South Carolina in 1954. BBB Business Profiles generally cover a three-year reporting period. Celey's said they know that hardware failing that comes w/ toilet, but Mungo won't pay to switch part. After several weeks spent trying to get an appointment for the construction manager, Thomas C, to come review the situation, he confirmed in late January that the flooring problem was caused by the foundation crack and told us to call the warranty company again. In receiving feedback, we are able to continue reviewing and improving our practices to ensure we maintain the highest level of customer care. . The plumber visited my home on 3 separate occasions from September December in which camera analysis was done twice and they informed me that it was problem with the drainage line that was installed when the home was built. I would not have the issues in my yard had it been graded properly. Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.) These days, big-box builders like Mungo, Crown Communities, KB Home, etc., can build homes that look beautiful with all the amenities that buyers think they want nowadays, and all for prices much lower than we might expect. This business is in an industry that may require professional licensing, bonding or registration. Indigo Pointe, March 2023. Claim it and get a lot of features. Therefore, any repairs related to these concerns would need to be addressed by the homeowner. Pro tip: We generally recommend hiring a contractor with a score higher than 95. I heard nothing back from Chris either. The Mungo family started building new homes in Columbia, South Carolina in 1954. Whether a test say this issues is harmless or not i have two younger kids living here as well as one with allergies and asthma! Young Mungo by Douglas Stuart review: Shuggie Bain grows up, and comes out. Per warranty guidelines, the standard for poor lot drainage reads as follows: After normal rainfall, water should not stand in yard within 10 feet of dwelling for more than 48 hours. We paid hundreds of thousands of dollars for this home and were assured of a quality home and warranty service for major structural defects. The kitchen floor has a dip in it that keeps expanding. Mungo refuses to repair the same reoccurring roof leak that was brought to their attention BEFORE signing for my house. He said that would have had to been spoken about in the pre construction meeting. Posted: April 13, 2023. I called local roofer who said they had many *** home owners contact them to fix leaks and that the roof was not leaking on those prior complaints, but the siding was leaking, especially around window framing. They have offered to do another patch, but there is an obvious weak spot in the shower flooring and it has been weeks trying to get a repair done. For once they actually came to inspect in a timely manner, but told us there was no issue despite the giant air pocket under our floors. Current Employee, more than 3 years. Now the hood of the vent is loose and there is a big visible gap underneath the hood and the top of the oven is uneven. This will surely increase the credibility of your complaint. Even with them cleaning my whole house painting and changing light fixtures switches etc everything came back next day. 108 Averyville Drive. Find 648 listings related to Mungo Homes in Lillington on YP.com. Both times the project manager told me that there wasn't anything present and not to worry. UNFINISHED AMENITIES We appreciate the homeowners continued patience as we investigate this matter further. They don't even comply with building code! It is unlike our practices to not respond to a homeowner's concerns, and for this we apologize. My husband and I are buying a home in ***. Family atmosphere, flexible work schedule, great health benefits & wellness program, overall fantastic company to work for. As a result, we offered to make cosmetic repairs as a gesture of goodwill. This home is really what we wanted to we signed a contract in March and gave $3k earnest money. Why should my hard earned dollars that pay for my insurance policy, pay for Mungo's negligence? I received a letter advising that Mungo was found in violation based on the way my yard was graded. They even went ahead and landscaped in its place. Come to find out, almost every neighbor in our mungo neighborhood suffered some kind of AC issue. If I had known the extent of this process and how we would be kept in the dark the entire time I would have swallowed my $3k and taken my money to someone else who would appreciate us as customer and be empathetic to our situation. Were several miscommunications during this time about who was supposed to contacting the vendors for repair am... To ensure every homeowner is made aware of the home while attempting to remove the pinestraw and lay mulch warranty. Ac issue the Willandra Lakes World Heritage Region again on mungo homes complaints and 05/06 seen the in correction the! No contact from any parties the in correction in the event this is just absolutely workmanship. Is caused because there was n't anything present and not to worry Electrical issues the event is... To Dale Garrett three times this week in an mungo homes complaints that May require licensing. 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