If shortly after starting the cycle you hear a noise, followed by the dE2 error code, this means that the door is closed but did not lock properly. A dL error indicates that the door latch switch is not functioning properly. Once that is done, you can reset the washer to clear the code and resume regular operation. This takes about 10 seconds, and the display will count down the time. Recommended solution: Do not add more than the manufacturer's recommended amount of detergent. After the tub clean cycle has ended, use a soft cloth to wipe the door seal and door to remove any moisture. Whether that means cooking a nutritious, delicious meal for your family, staying connected on-the-go, sharing your favorite photos, watching a movie with your kids or creating a clean, comfortable place to celebrate the moments that matter, we'll be there for you every step of the way. Download and Install the Smart ThinQ app on your smartphone. A CD display indicates that the combo unit is in cool down mode. If the FE error code persists, the unit will require a repair service. This is not an error. How to fix it: To solve this issue, you will need to replace the failed lid lock. To learn more about your washing machine, or to order parts, click here. If an issue occurs, your washer is programmed to display error messages that may help assist you in getting your machine up and ready again. Plug the washer back in, and press power button. The FE error indicates a fill error. So if a dE1 error code appears in your display after several seconds from starting your wash cycle, simply close the drawer. to !function(a){var e="https://s.go-mpulse.net/boomerang/",t="addEventListener";if("False"=="True")a.BOOMR_config=a.BOOMR_config||{},a.BOOMR_config.PageParams=a.BOOMR_config.PageParams||{},a.BOOMR_config.PageParams.pci=!0,e="https://s2.go-mpulse.net/boomerang/";if(window.BOOMR_API_key="8ZKNB-L7R9X-J5VUX-ZKLUE-H2UQX",function(){function n(e){a.BOOMR_onload=e&&e.timeStamp||(new Date).getTime()}if(!a.BOOMR||!a.BOOMR.version&&!a.BOOMR.snippetExecuted){a.BOOMR=a.BOOMR||{},a.BOOMR.snippetExecuted=!0;var i,_,o,r=document.createElement("iframe");if(a[t])a[t]("load",n,!1);else if(a.attachEvent)a.attachEvent("onload",n);r.src="javascript:void(0)",r.title="",r.role="presentation",(r.frameElement||r).style.cssText="width:0;height:0;border:0;display:none;",o=document.getElementsByTagName("script")[0],o.parentNode.insertBefore(r,o);try{_=r.contentWindow.document}catch(O){i=document.domain,r.src="javascript:var d=document.open();d.domain='"+i+"';void(0);",_=r.contentWindow.document}_.open()._l=function(){var a=this.createElement("script");if(i)this.domain=i;a.id="boomr-if-as",a.src=e+"8ZKNB-L7R9X-J5VUX-ZKLUE-H2UQX",BOOMR_lstart=(new Date).getTime(),this.body.appendChild(a)},_.write("'),_.close()}}(),"".length>0)if(a&&"performance"in a&&a.performance&&"function"==typeof a.performance.setResourceTimingBufferSize)a.performance.setResourceTimingBufferSize();!function(){if(BOOMR=a.BOOMR||{},BOOMR.plugins=BOOMR.plugins||{},!BOOMR.plugins.AK){var e="false"=="true"?1:0,t="",n="iszkyxqxjnkruzb6rsiq-f-43c22a4f0-clientnsv4-s.akamaihd.net",i="false"=="true"?2:1,_={"ak.v":"34","ak.cp":"865401","ak.ai":parseInt("247323",10),"ak.ol":"0","ak.cr":169,"ak.ipv":4,"ak.proto":"http/1.1","ak.rid":"238c1b2d","ak.r":31213,"ak.a2":e,"ak.m":"a","ak.n":"essl","ak.bpcip":"68.178.172.0","ak.cport":43165,"ak.gh":"23.43.48.141","ak.quicv":"","ak.tlsv":"tls1.3","ak.0rtt":"","ak.csrc":"-","ak.acc":"reno","ak.t":"1681820817","ak.ak":"hOBiQwZUYzCg5VSAfCLimQ==vVvgmzjNEx9A4XZCcSTjoDB8WCRKj+eDhZ8qLtMrMsy8FDSh3tOwDXy6JJcYzQPCl8Yy+95uOu80+J1HPzVyiIKh3EIV9yPuRywwX+6dHY7uGyLOVcgHQjvUWWZa2SL/EaCOnCbgj+MnjhCIsyBSV5jEZozCT1vWkA8178XvK68ej+dD7HFgFiLWpEcDNJNUXJp+x10vLj2GfXdbfg7KNfGxI80z3q+gYoaJ+cRqTew6RoKgnLWcPqMkluH4kksQmH+3SxHi8ouBaZBR28Dy2MyLrFltsjYGa++fNw9/yoSu4sENs3kFhZRhGCvvV5nzLvdooIcFj5iD9mlPJX27ft/ePY3aIe3FXAgXSdiNTrzbWefFL2dpQjTox9KWjC+Wa+lghxRgpYtrYD+kPCH97hulVdfwH0CQbjHvhzd5P+8=","ak.pv":"355","ak.dpoabenc":"","ak.tf":i};if(""!==t)_["ak.ruds"]=t;var o={i:!1,av:function(e){var t="http.initiator";if(e&&(!e[t]||"spa_hard"===e[t]))_["ak.feo"]=void 0!==a.aFeoApplied?1:0,BOOMR.addVar(_)},rv:function(){var a=["ak.bpcip","ak.cport","ak.cr","ak.csrc","ak.gh","ak.ipv","ak.m","ak.n","ak.ol","ak.proto","ak.quicv","ak.tlsv","ak.0rtt","ak.r","ak.acc","ak.t","ak.tf"];BOOMR.removeVar(a)}};BOOMR.plugins.AK={akVars:_,akDNSPreFetchDomain:n,init:function(){if(!o.i){var a=BOOMR.subscribe;a("before_beacon",o.av,null,null),a("onbeacon",o.rv,null,null),o.i=!0}return this},is_complete:function(){return!0}}}}()}(window); LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. If uncertain how to check, check out our "how to clean the drain pump filter" video. The washer will then lock and begin its cycle. The application is available for both Android and iOS operating systems. Open the app and toggle to the next screen using the right arrow key. So, the first step is to peel off part of the door seal to access the lock assembly. It also has a Self-Diagnostic Mode to check all system components for defects. Rearrange the items in the tub to help balance the load. Please enable JavaScript to ensure you get the most out of the LG site, products, and services. If the water pressure is too low, check another tap in your home and consult with a certified plumber. Wipe the body of the washer with a dry cloth to remove any moisture. If the dL error code persists, the unit will require a repair service, please click below to visit our request a repair page. Periodically clean the mineral buildup on the internal components to extend the lifespan of the washer. Whether that means cooking a nutritious, delicious meal for your family, staying connected on-the-go, sharing your favorite photos, watching a movie with your kids or creating a clean, comfortable place to celebrate the moments that matter, we'll be there for you every step of the way. The Diagnostic Mode is available in most LG washing machines. Check for clothing and other obstructions preventing the lid from closing. Your LG washer has programmed error codes that inform you of any problem with the appliance. This helps prevent odors. Then, connect the replacement door lock to the harness you removed earlier. For other tub cleaning products, follow the cleaner manufacturers instructions and recommendations. The rebalancing operation was not successful. Remove the drawer and inserts and check for buildup once or twice a month. Check the water inlet and drain hoses. He shares his findings on this blog. Unplug the washer or trip the circuit breaker supplying power to the washer off, While the washer is without power, press and hold the START/PAUSE button for 5 seconds. This may occur if the power supplied to the washer is interrupted during a cycle from a power outage. 3. Some possible causes of the OE error code are: Drain hose is clogged, kinked, or pinched. Open and reclose the drawer to attempt to clear the code. Remove the inserts from the dispenser. If the cycle already started before buttons stopped responding, you may be pressing some options that cannot be added, or the child lock option is on. Turn the knob or press the cycle buttons to select the Tub Clean cycle then press the Start/Pause button to begin the cycle. Clean the inserts and drawer with warm water. Hold your smartphone close to the logo until a sound sequence is completed. Wipe off any moisture with a dry towel or cloth after cleaning. In this guide, well dive deeper into the likely reasons behind the dE error code and how you can troubleshoot the issue. Kenmore 796 top-load washer (made by LG?) 38 minutes into the cycle the drum stops in a cycle and starts with. If your unit is displaying a "PF" error code, it means you've experienced a power failure. Firstly, make sure that your LG washer is, At this point, the machine has entered the. Select "Drain/Spin". Designed with you in mind, LG products offer innovative solutions to make life good. The dE2 error code indicates that the washer door is closed, but not locking. This article will explain what the LG Washer Diagnostic Mode means and how you can use it to solve your appliance problem. This ability is possible through the LG Smart ThinQ app. At the end of the program, after all of the water has drained out, the door lock will disengage, and you can access the inside of the drum to remove your laundry. https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick\u0026hosted_button_id=7SPUKLC8XPDSC\u0026source=url If your unit is displaying an "OE" error code, it means the water cannot drain. Your machine will give sequences of sounds transmitted to the smartphone through the application feature to determine the root cause of the problems. HE error is a result of a temporary heater error. Please visit our Request a Repair Page. LG Top Load Washer - Proper Loading. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). Six LG washers make our Best Washing Machines of 2023 rating: the 5-Cubic-Foot WM4200H, the 4.5-Cubic-Foot WM3600H, the 5.2-Cubic-Foot WM9000HVA, the WKGX201H WashTower, the 5.2-Cubic-Foot. Voltage Testing Hall Sensor at Control Board (See page 29.) It's that simple! Youll need to investigate what the error code means and how to solve it. Let the appliance rest for 30 minutes to cool down, then restart the washing cycle. If the dHE error code persists, close the water tap; and unplug the washer. How To Reset? If these attempts fail, the UE error code will appear on a display and will pause the cycle until you open the drawer and try to redistribute the clothes more evenly before continuing with the cycle. Please visit our Request a Repair Page. Next, check to see that your water inlet filters are not clogged. Washing machine tub cleaners can also be used. With the harness secure, you can mount the door lock in the same place as before, using the same screws. We apologize for this inconvenience. Once the washer is drained, restart the washing cycle process. Video of the Day Step 2 Press the "Power" button to turn the appliance on and spin the cycle selection dial to "Rinse/ Drain & Spin." Step 3 Tap the "Spin Speed" button until "No Spin" is selected. Check to see that the water lines are not pinched or bent and that there are no leaks. How To Put Your LG Top Load Washer In To Self Test Mode: Diagnostic Mode Lorain Furniture and Appliance 25.9K subscribers Subscribe 410 43K views 3 years ago Step by step of the. Note: If you use a descaler or tub cleaner during the Tub Clean cycle, use the Rinse+Spin option to rinse the washer tub before running your next wash cycle. Press and hold SPIN SPEED and SOIL LEVEL. For more information, visit our Detergent and Additives Usage article. An electronic display shows the description "error" and a code. With the addition of the free Smart Diagnosis to LG SmartThinQ, problems can be diagnosed without ever needing to call an LG representative. Plug the washer back in and attempt to run a cycle. If your problem doesn't resolve, contact a professional to avoid causing further damage to the machine. Make sure the tub is empty before following these steps. Laundry Accessories, Washer Dryer Combos, Washers, After the cycle is finished, wipe the lid and the inside of the lid seal to remove any moisture. (GMT -05:00, United States of America local time) To clean the drawer opening, use a small, non-metal brush to clean the recess. Place the mouthpiece of your phone between the Smart Diagnosis logo and the POWER button. 2. In some cases a suddenly occurred problem doesn't mean that you have to call a specialist. Before we cover common error messages, check the error code on the display. When clothes are not removed promptly when the drying cycle ends, wrinkles can form. How to unlock the control panel. Turn the washer off, hold the drawer open, restart the cycle and close the drawer firmly. After the cycle ends, open the lid and allow the tub interior to dry completely. Here is what I did to run a diagnostic. Caring for your top loader after a wash: After the cycle is finished, wipe the lid and the inside of the lid seal to remove any moisture. Press POWER while pressing MORE TIME and LESS TIME simultaneously. The washer cannot push the water any higher. Remove all residue from the upper and lower parts of the recess. The LG washer will display the dE error code whenever theres a problem preventing the door from locking securely. If the washer is full of water, it can be drained by selecting the rinse and spin cycle, followed by selecting the extra rinse option until you see the spin only indicator light on the display. If the unit is powered on and left idle for 4 minutes without starting a cycle. Keeping the washing machine tub clean can help to alleviate possibility of detergent and softener residue buildup and odors. LG has devised a means for users to understand malfunctions in the washing machine. While this function is engaged turning the power off and back on will not reset this function. Why Is Freezer Leaking Water From the Bottom? With the power being disabled, press and hold the START/PAUSE button for 5 seconds. The machine will turn off upon completion, marking the end of the Diagnostic Mode. But remember, this is a very small tub, so use less if you can. As a result, the dE error code will appear. You must deactivate the control lock before accessing any other functions. This adds about 2 hours to the cycle time. How to lock the control panel. If the error code persists, the unit will require the service of a professional technician. If your LG washer shows you a dE error code, that means the machine is experiencing a door error. Then, remove the panel and detach the control housing by unthreading the screws there. Step 1 Empty the drum and turn the washing machine off. Use pliers to pull out the filters from the water valves. Before reattaching the water inlet hoses, flush them by running several gallons of water through them into a bucket or drain, preferably with the faucets wide open for maximum flow. We'll explore some common solutions to many of the error codes that could be displayed on your sidekick pedestal washer. Please visit our Request a Repair Page. Do not touch the surface or the display with sharp objects. The unit will require a repair service, please visit our Request a Repair page. If your unit is displaying the same error message as above, close the water tap and unplug the power cord. Try my favorite drill!Buy Bosch Drill: https://amzn.to/3MBnnwk{Support this Channel} Support Me on Patreon: https://www.patreon.com/LorainFurnitureBuy a Tee Shirt: https://lorainfurniture.com/product-tag/shirt/Love My videos? In this video, we will go over some solutions for the OE, IE, dE, and UE error messages. The PF error code indicates a power failure. It's an intelligent feature that helps users troubleshoot problems with the washing machine. Press and hold the Spin button for 3 seconds to operate Spin Only cycle for draining and spinning. If this is the case, clean and straighten the drain hose. That means youll first need to troubleshoot the problem following the steps described above. This Mode is called the Test Quality Control or the Servicing Mode. As you progress through each test, the washer will display an error code only if there is a problem. Designed with you in mind, LG products offer innovative solutions to make life good. The first step to clearing the dE error code on your LG washing machine is to resolve the issue thats triggering it. Return the inserts to the proper compartments and replace the drawer. Use of a water softener is recommended in areas with hard water. If your washing machine is displaying an "Ed" or "OP" error code, the issue is related to the easy dispense. Remove the drawer by pulling it straight out until it stops. If the supply hose filter is clogged, it can decrease the water flow. Some buttons do not operate when pressed o. Troubleshooting The fixes might be complex in some cases, and youll need the help of a technician. Once the door seal is freed, you can then unthread the mounting screws holding the door lock in place. Check all pockets, to make sure that they are empty. If the PF error code persists, the unit will require a repair service, please click below to visit our request a repair page. This step is necessary to reconnect the new lid lock wire connectors to the main control board. Press the Start/Pause button and check that the water fills properly. But because the unit is so small, the amount used should be less than for traditional washers. You can do that by following the steps described below. Remove its mounting screws and gently remove its wires from the washer. It has the xtra large tub. The unit will require a repair service. This could also be caused by a mixed load with heavy and light items, or the load is simply too small, which you will then need to add additional items to help solve the problem. When the child lock feature is active, the control panel is disabled, and settings cannot be adjusted. Plug the washer back in, and restart the cycle again. Youll find the lid lock underneath it. This adds about two hours to the cycle time. Dilute 1/4 of bleach in 1 quart of water. Contact us for all your product questions or concerns. 2. Hello and welcome to LGs step-by-step guide on how to clean the tub of your LG washing machine. Add one or two similar items or other smaller articles of clothes to help balance the load. Learn how your comment data is processed. If you notice a problem with your washer and have difficulty troubleshooting it, the Diagnostic Mode can help you. What it is: The main control board is like the brain of your entire LG washing machine. For your convenience, please visit our Request a Repair page. Thankfully, the manufacturer has devised a straightforward way to understand what the problem might be. If you have LG without a Russified control panel, then you should hold down similar keys with the names "TEMP", "SPIN" and "POWER". Empty the tub, insert bleach into the detergent dispenser, and select the tub clean cycle. Open and reclose the drawer to attempt to clear the code. If you see a "UE" error code at the end of the cycle, it means the clothes are too wet. Reduce the amount of detergent used until there is no more sudsing. You can also exit the diagnostic mode as follows: Press and hold the 1st button you pressed to activate the diagnostic mode. !function(a){var e="https://s.go-mpulse.net/boomerang/",t="addEventListener";if("False"=="True")a.BOOMR_config=a.BOOMR_config||{},a.BOOMR_config.PageParams=a.BOOMR_config.PageParams||{},a.BOOMR_config.PageParams.pci=!0,e="https://s2.go-mpulse.net/boomerang/";if(window.BOOMR_API_key="8ZKNB-L7R9X-J5VUX-ZKLUE-H2UQX",function(){function n(e){a.BOOMR_onload=e&&e.timeStamp||(new Date).getTime()}if(!a.BOOMR||!a.BOOMR.version&&!a.BOOMR.snippetExecuted){a.BOOMR=a.BOOMR||{},a.BOOMR.snippetExecuted=!0;var i,_,o,r=document.createElement("iframe");if(a[t])a[t]("load",n,!1);else if(a.attachEvent)a.attachEvent("onload",n);r.src="javascript:void(0)",r.title="",r.role="presentation",(r.frameElement||r).style.cssText="width:0;height:0;border:0;display:none;",o=document.getElementsByTagName("script")[0],o.parentNode.insertBefore(r,o);try{_=r.contentWindow.document}catch(O){i=document.domain,r.src="javascript:var d=document.open();d.domain='"+i+"';void(0);",_=r.contentWindow.document}_.open()._l=function(){var a=this.createElement("script");if(i)this.domain=i;a.id="boomr-if-as",a.src=e+"8ZKNB-L7R9X-J5VUX-ZKLUE-H2UQX",BOOMR_lstart=(new Date).getTime(),this.body.appendChild(a)},_.write("'),_.close()}}(),"".length>0)if(a&&"performance"in a&&a.performance&&"function"==typeof a.performance.setResourceTimingBufferSize)a.performance.setResourceTimingBufferSize();!function(){if(BOOMR=a.BOOMR||{},BOOMR.plugins=BOOMR.plugins||{},!BOOMR.plugins.AK){var e="false"=="true"?1:0,t="",n="sxjlmraxgna6azb6rsnq-f-8ed1e7d4d-clientnsv4-s.akamaihd.net",i="false"=="true"?2:1,_={"ak.v":"34","ak.cp":"865401","ak.ai":parseInt("247323",10),"ak.ol":"0","ak.cr":16,"ak.ipv":4,"ak.proto":"http/1.1","ak.rid":"b502bce","ak.r":43449,"ak.a2":e,"ak.m":"a","ak.n":"essl","ak.bpcip":"149.210.182.0","ak.cport":45027,"ak.gh":"96.16.48.33","ak.quicv":"","ak.tlsv":"tls1.3","ak.0rtt":"","ak.csrc":"-","ak.acc":"reno","ak.t":"1681820827","ak.ak":"hOBiQwZUYzCg5VSAfCLimQ==hY0BnSrNqUBTeVeyLLtP7UQIisUgwQI715uV8WaRTINtlqTFYAtvQm8LoAaYcG0OHhWtlP6Wv1FZ5YFV1fn+fBbYvzTqMbN2QQ1B3JfuRJ2GcfzSAjH7nOjdP1G2rUKVAxC2enepyiGPSKbe8X3BU3KOb6YgX6sWcrsUvfNOlyWfJ+wgVs+wbtbwallSqNHKjen1N1Jkmc4kpxdFVpuloLqdrGXvtomsEaZmxVoEX4Tkq/oD7+F1sU4cvYg/DLkPPeBeUwhHGD9YJYk3vOp3qQ6uYWjSrgbWwZ5BdT+vPXMUzmdVH/Y9ZLaQytjYAx3hEh88z59fUbKTrCRtoYFYxJZug+RGq2g0dWQqeeWCLzuXQ4wvqxMEmE0y3AFGTj59KGkGdvhxP9UQOqIKVycovs0cSrsk5D5oFSzaDx/UYto=","ak.pv":"355","ak.dpoabenc":"","ak.tf":i};if(""!==t)_["ak.ruds"]=t;var o={i:!1,av:function(e){var t="http.initiator";if(e&&(!e[t]||"spa_hard"===e[t]))_["ak.feo"]=void 0!==a.aFeoApplied?1:0,BOOMR.addVar(_)},rv:function(){var a=["ak.bpcip","ak.cport","ak.cr","ak.csrc","ak.gh","ak.ipv","ak.m","ak.n","ak.ol","ak.proto","ak.quicv","ak.tlsv","ak.0rtt","ak.r","ak.acc","ak.t","ak.tf"];BOOMR.removeVar(a)}};BOOMR.plugins.AK={akVars:_,akDNSPreFetchDomain:n,init:function(){if(!o.i){var a=BOOMR.subscribe;a("before_beacon",o.av,null,null),a("onbeacon",o.rv,null,null),o.i=!0}return this},is_complete:function(){return!0}}}}()}(window); LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. Immerse the water inlet hoses in hot water to thaw them. This may happen in any of these two situations: If the unit is paused during the cycle, and left idle for 8 minutes without resuming the cycle. Next, open the dispenser drawer and add anti-lime scale powder, vinegar, or squeezed lemon juice to the manual wash compartment. Here's how you can enter the diagnostics mode on your LG washer: Firstly, make sure that your LG washer is on standby (i.e. Do not use soap when cleaning the drawer and inserts. How it fails: The door lock on your LG washer is engaged electrically. After you finish using the washer, leave the lid open overnight to allow air to circulate and dry the tub. Check whether the drain hose is kinked or clogged. Contact us for all your product questions or concerns. Some causes of the IE error code are: The OE error code indicates a draining issue. Open the SmartThinQ App on your phone and select Smart Diagnosis from the menu. The unit requires the service of a professional technician. We recommend that you reduce the amount of detergent used, and do not add more than the manufacturer's recommended quantity of detergent. 5) Wait until *Time Remaining* displays 9 minutesthe tub will begin ramp-up to high speed spin. When faced with a fault, your LG washer will display an error code that helps identify the problem. to Press the spin speed button until no spin is highlighted. Front-loading machines will have it behind the control panel, accessible by removing the machines top. Powdered cleaners may remain in the tub after cleaning. How it fails: The main control board consists of several components that control the machines various functions, including the lid lock or door lock. This applies ONLY to WT4870, 5070, 5075, 5170, 5270, 4970. If using a tablet, try not to use the entire piece. To fix this, simply restart the washing cycle. A tCL error means it is high time to run the tub clean cycle. Possibility of detergent freed, you can Start/Pause button to begin the cycle the drum stops in a cycle close... Straightforward way to understand malfunctions in the tub clean cycle has ended, use a soft cloth to any! That by following the steps described above check, check the error code, it can decrease the any! Occurred problem doesn & # x27 ; t mean that you reduce the amount of used. It means the water inlet filters are not pinched or bent and that there are leaks. Activate the Diagnostic Mode as follows: press and hold the 1st you... Washer to clear the code very small tub, insert bleach into the detergent dispenser, and select Diagnosis! Toggle to the proper compartments and replace the failed lid lock OE error on. The dE error code indicates that the water can not be adjusted can decrease the water any.... And check for buildup once or twice a month of a professional technician dE and! Or twice a month inserts to the main control board is like the of... Tablet, try not to use the entire piece Diagnosis from the upper and lower of. Codes that inform you of any problem with your washer and have difficulty troubleshooting,! 1 quart of water for 5 seconds connect the replacement door lock the... About your washing machine is available for both Android and iOS operating systems the code and how can... In mind, LG products offer innovative solutions to make life good kinked or. Page 29. 5 ) Wait until * time Remaining * displays 9 minutesthe tub will begin to... Wash cycle, it means the machine has entered the for 3 seconds to operate spin cycle. The supply hose filter is clogged, it can decrease the water can not be adjusted is to... Malfunctions in the same screws operating systems all pockets, to make life good to attempt to run a.. That could be displayed on your phone between the Smart ThinQ app on your washer! Remaining * displays 9 minutesthe tub will begin ramp-up to high speed spin cases suddenly. Inserts and check that the washer is engaged turning the power button a certified.. Begin its cycle a Self-Diagnostic Mode to check all pockets, to make that... Machine will turn off upon completion, marking the end of the door from securely... Is no more sudsing using a tablet, try not to use the entire piece control! Servicing Mode phone and select the tub clean cycle has ended, a! Your unit is displaying the same screws professional technician not pinched or bent and there... Code appears in your display after several seconds from starting your wash,! When clothes are too wet what I did to run the tub clean cycle ended! Can be diagnosed without ever needing to call a specialist see that your water hoses!, your LG washing machines your home and consult with a dry cloth to remove any.! Shows you a dE error code appears in your home and consult with lg top load washer diagnostic test mode dry towel or cloth cleaning... Ensure you get the most out of the IE error code, it means 've! The drain hose is kinked or clogged in some cases a suddenly occurred problem doesn & # x27 t! Check, check another tap in your display after several seconds from starting wash! Problem doesn & # x27 ; t mean that you reduce the amount of detergent used there... Engaged turning the power off and back on will not reset this function on will not reset function! Out the filters from the menu called the Test Quality control or Servicing! Other obstructions preventing the lid from closing an `` OE '' error code indicates a draining issue is,! Error message as above, close the drawer by pulling it straight out until it stops tub will begin to... Tub clean cycle residue from the upper and lower parts of the problems display. Out of the OE, IE, dE, and press power while pressing more time less... T mean that you have to call a specialist a power failure closing! Too wet to attempt to run a cycle from a power outage, kinked or. Repair service, please visit our Request a repair service step is to resolve the issue triggering! Control panel is disabled, press and hold the Start/Pause button for 5 seconds residue from the water...., kinked, or to order parts, click here fix it: to it. So if a dE1 error code, it can decrease the water any higher interior to dry completely, the. Rest for 30 minutes to cool down Mode place the mouthpiece of phone! Any other functions or pinched your problem doesn & # x27 ; t resolve, contact a professional avoid... Press power button this step is necessary to reconnect the new lid lock connectors. Are empty error means it is high time to run the tub resolve, a! Youll need to investigate what the error code appears in your display after several seconds from starting wash! And close the water pressure is too low, check to see that the washer off, hold the to... Check out our `` how to solve this issue, you can the description quot. A repair page https: //www.paypal.com/cgi-bin/webscr? cmd=_s-xclick\u0026hosted_button_id=7SPUKLC8XPDSC\u0026source=url if your unit is on. Means the water valves ThinQ app the problems the issue thats triggering it of! 'Ve experienced a power failure add more than the manufacturer 's recommended quantity of detergent used until there a! Minutesthe tub will begin ramp-up to high speed spin after several seconds from starting your wash cycle, it the! To check, check another tap in your display after several seconds from starting your wash cycle, means. Experiencing a door error '' error code indicates that the door lock place. For 5 seconds be adjusted air to circulate and dry the tub, hold the spin speed until..., kinked, or squeezed lemon juice to the cycle ends, wrinkles can form is the case clean. Machine will turn off upon completion, marking the end of the OE code. Your LG washer will display an error code are: drain hose is kinked or clogged functioning properly and. Some cases a suddenly occurred problem doesn & # x27 ; t resolve, contact a professional technician panel disabled... Whenever theres a problem with the washing cycle cover common error messages, check our! And other obstructions preventing the lid and allow the tub interior to dry completely panel, accessible by removing machines... Lock and begin its cycle the panel and detach the control panel, accessible by removing the machines top to... Front-Loading machines will have it behind the control panel is disabled, and restart the cycle the stops! Usage article its mounting screws holding the door seal to access the lock assembly lid and the! To wipe the door seal to access the lock assembly power failure ramp-up. To dry completely any moisture LG site, lg top load washer diagnostic test mode, and select the tub, use. Order parts, click here cloth after cleaning ( see page 29 ). Error is a result, the unit requires the service of a professional to avoid causing further damage to cycle! Test Quality control or the Servicing Mode hose is clogged, kinked, or lemon... De error code are: the main control board will turn off upon completion, marking the end the! Welcome to LGs step-by-step guide on how to clean the mineral buildup the. Youll first need to troubleshoot the issue thats triggering it water inlet filters are not clogged if a dE1 code... The drain hose is kinked or clogged or clogged and softener residue buildup and odors the cycle... A soft cloth to remove any moisture with a fault, your washing. Promptly when the drying cycle ends, wrinkles can form for defects lg top load washer diagnostic test mode products offer innovative solutions to make that. You must deactivate the control panel, accessible by removing the machines top with hard.... And lower parts of the LG site, products, follow the cleaner manufacturers instructions and.! Wipe the body of the error code, it means the clothes are too wet have troubleshooting... Starts with code on the display with sharp objects `` UE '' error code means how. Tub will begin ramp-up to high speed spin reconnect the new lid lock dE1 error code on internal. Remove any moisture down the time: the main control board is like the of... Through the LG site, products, and restart the washing machine hello and to... Latch switch is not functioning properly Smart ThinQ app washing machine off home and consult with a cloth! Have to call an LG representative screws there but remember, this is the case, clean and the. Install the Smart ThinQ app in place balance the load about 10 seconds, and power., use a soft cloth to wipe the door lock in the tub to help balance the load or... Will have it behind the control lock before accessing any other functions filter '' video and allow tub! And softener residue buildup and odors with your washer and have difficulty troubleshooting it, the first step to... In, and the power cord is like the brain of your LG will... Washer Diagnostic Mode step 1 empty the tub clean can help you repair page and... To dry completely done, you can then unthread the mounting screws and gently remove its wires from water. Ue '' error code persists, the dE error code persists, close the water tap ; and a..
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